VMware Cloud Community
rlagroup
Contributor
Contributor

Failed Copy

Hi,

I've had a large server that was copying over from one ESXi host to another, it was running for 3 days but failed at 91%

The error said

FAILED: An error occurred during the conversion:
'Unable to open destination disk'

Is there any way I can find out why it was unable to open destination disk?

The last thing I want is to start it copying next weekend only for it to fail again

Cheers

0 Kudos
5 Replies
POCEH
VMware Employee
VMware Employee

Probably there is some network issue during conversion/copy. The log bundle will be useful to check this.

0 Kudos
rlagroup
Contributor
Contributor

Here is the bottom part of the log bundle but it doesn't really mean anything to me Smiley Sad

2012-09-08T14:06:04.434+01:00 [08488 info 'Default'] Suspended 1 scheduler items for job (job-3) -- void __thiscall Converter::Server::Job::JobProcessorImpl::SuspendJobAux(const class Converter::Server::Job::InternalJob &,class Converter::VdbConnection &) ("d:/build/ob/bora-470252/bora/sysimage/lib/converter/server/job/jobProcessorImpl.cpp:828")
2012-09-08T14:06:05.035+01:00 [09556 info 'Default'] ConverterConnection: KeepAlive timer canceled, StopKeepAlive succeeded
2012-09-08T14:06:05.037+01:00 [09556 info 'vmomi.soapStub[22]'] Resetting stub adapter for server PIPE:\\.\pipe\vmware-converter-worker-soap : Closed
2012-09-08T17:51:01.546+01:00 [07856 info 'Default'] [diagnosticManager,741] Deleting log bundle with key = "task-1-diag-20120907165058-gzfvnr.zip".
2012-09-10T17:42:53.946+01:00 [10068 error 'Default'] [task,350] [LRO] Unexpected Exception: converter.fault.CloneFault
2012-09-10T17:42:54.263+01:00 [10068 info 'Default'] [task,379] [task-2] -- ERROR -- Convert: converter.fault.CloneFault
--> (converter.fault.CloneFault) {
-->    dynamicType = <unset>,
-->    faultCause = (vmodl.MethodFault) null,
-->    description = "Unable to open destination disk",
-->    msg = "",
--> }
2012-09-10T17:42:54.478+01:00 [10068 info 'Default'] [diagnosticManager,267] Retrieved taskInfo for "converter.task.Task:task-2" mapping it to "converter.task.Task:task-2".
2012-09-10T17:42:54.478+01:00 [10068 info 'Default'] [diagnosticManager,307] The task with id = "task-2" was found to be a "recent" task.
2012-09-10T17:42:54.478+01:00 [10068 info 'Default'] [diagnosticManager,321] No existing log bundle found for task with id = "task-2". The task is still "recent" so a log bundle will now be generated for it.
2012-09-10T17:42:54.495+01:00 [10068 info 'Default'] [diagnosticManager,790] Retrieving task related diagnostics for server task with id = "task-2".
2012-09-10T17:42:54.867+01:00 [08488 info 'Default'] Run 0 of job "job-2" finished with an error. -- struct Converter::Server::Job::JobExecutor::SchedulerUpdateSpec __thiscall Converter::Server::Conversion::ConversionJobExecutorImpl::UpdateJob(class Converter::Server::Job::InternalJob &,bool,const class Converter::Server::Scheduler::SchedulerItemStatistics &,const class Converter::Task::TaskInfo &) ("d:/build/ob/bora-470252/bora/sysimage/lib/converter/server/conversion/conversionJobExecutorImpl.cpp:405")
2012-09-10T17:42:55.524+01:00 [08488 info 'Default'] Suspended 1 scheduler items for job (job-2) -- void __thiscall Converter::Server::Job::JobProcessorImpl::SuspendJobAux(const class Converter::Server::Job::InternalJob &,class Converter::VdbConnection &) ("d:/build/ob/bora-470252/bora/sysimage/lib/converter/server/job/jobProcessorImpl.cpp:828")

0 Kudos
POCEH
VMware Employee
VMware Employee

If you don't want to publish your log bundle, you can send as PM to me.

0 Kudos
patanassov
VMware Employee
VMware Employee

You are posting part of the server's log; it's the worker's log that is more useful.

Regards,

Plamen

0 Kudos
ramkrishna1
Enthusiast
Enthusiast

Hi BjornTore,

Welcome to the communities,

As you know log and event viewer and diagnostic report are more user full to solve any problem .

It would be great if you will share full log file.

"concentrate the mind on the present moment"
0 Kudos