Error when converting physical (local machine) to virtual

[krish123456]

Hello

I am a newbie to VMConverter Standalone and using 4.0.1 Build 161434

When I try use the option to convert the local machine to virtual..

I get "A general system error occurred. Remote server closed connection after 0 response byte read"

The agent log where it started to error is as follows

connectable = (vim.vm.device.VirtualDevice.ConnectInfo) null,

controllerKey = <unset>,

unitNumber = <unset>,

addressType = "manual",

macAddress = "00:13:CE:F1:3F:20",

wakeOnLanEnabled = <unset>,

}

2 NICs found

Panic: Not Reached: @ d:/build/ob/bora-161434/bora/sysimage/ufad/vmImporter/serviceUtils.cpp:86

Backtrace:

backtrace[00] eip 0x10127290 ?AbortProcess@System@Vmacore@@YAXXZ

backtrace[01] eip 0x10127a17 ?CreateBacktrace@SystemFactoryImpl@System@Vmacore@@UAEXAAV?$Ref@VBacktrace@System@Vmacore@@@3@@Z

backtrace[02] eip 0x1006b753 ?PanicExit@Vmacore@@YAXABV?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@@Z

backtrace[03] eip 0x1006b9b4 ?RunTimeFailure@Vmacore@@YAXPBD00HH@Z

backtrace[04] eip 0x0353c870 (no symbol)

backtrace[05] eip 0x03513bf6 (no symbol)

backtrace[06] eip 0x034f043a (no symbol)

backtrace[07] eip 0x034f16c5 (no symbol)

backtrace[08] eip 0x034f184d (no symbol)

backtrace[09] eip 0x035d35d2 (no symbol)

backtrace[10] eip 0x034e49eb (no symbol)

backtrace[11] eip 0x034e6604 (no symbol)

backtrace[12] eip 0x03379224 (no symbol)

backtrace[13] eip 0x01b8b970 ??4SessionManager@Converter@@QAEAAV01@ABV01@@Z

backtrace[14] eip 0x0048d58b ?AddFat@Activation@Vmomi@@QAEXPAVObject@Vmacore@@@Z

backtrace[15] eip 0x00472849 ?_Invoke@InvokeMixin@Vmomi@@UAEXPAVManagedMethod@2@AAV?$RefVector@VAny@Vmomi@@@Vmacore@@AAV?$Ref@VAny@Vmomi@@@5@@Z

backtrace[16] eip 0x0048d537 ?AddFat@Activation@Vmomi@@QAEXPAVObject@Vmacore@@@Z

backtrace[17] eip 0x00498f7f ??1ForceRootOnStack@Vmomi@@QAE@XZ

backtrace[18] eip 0x0049988f ??1ForceRootOnStack@Vmomi@@QAE@XZ

backtrace[19] eip 0x1004600f ?CreateHttpUserAgent@Http@Vmacore@@YAXPAVConnectionSpec@12@PAVCookieStore@12@PAVHttpConnectionPool@12@AAV?$Ref@VUserAgent@Http@Vmacore@@@2@@Z

backtrace[20] eip 0x1013bdfd ?IsEnlisted@System@Vmacore@@YA_NXZ

backtrace[21] eip 0x1013cfde ?IsEnlisted@System@Vmacore@@YA_NXZ

backtrace[22] eip 0x1004600f ?CreateHttpUserAgent@Http@Vmacore@@YAXPAVConnectionSpec@12@PAVCookieStore@12@PAVHttpConnectionPool@12@AAV?$Ref@VUserAgent@Http@Vmacore@@@2@@Z

backtrace[23] eip 0x101362c3 ?GetThreadId@System@Vmacore@@YA_JXZ

backtrace[24] eip 0x781329bb _endthreadex

backtrace[25] eip 0x78132a47 _endthreadex

CoreDump: Writing minidump

Any suggestions on what could be wrong?

Thanks

Krishna Raj

[IamTHEvilONE]

Krishna,

Welcome to the VMware Community Forums!

Would you be able to provide the entire log file, and a screen capture of the error message? Both of these can be provided via the 'attach' feature of the forum.

It is best for us to know the situation to try and help through a problem. So it's a local machine (windows or linux) going to virtual (ESX or which format)?

Regards,

EvilOne

VMware vExpert 2009

NOTE: If your problem or questions has been resolved, please mark this thread as answered and award points accordingly.

[krish123456]

Hello

Thank you for the quick response.

Its a Windows machine (Win XP) going to VMWare Server v2.0.1

And I have attached the logs as zip.

Thanks

Krishna

[IamTHEvilONE]

In step 2 of the wizard, what option are you choosing?

I would hope that you are NOT choosing "VMware Infrastructure Virtual Machine". This is not a supported method to convert to Server 2.0.1.

You would need to choose "VMware Workstation or other virtual machine", then choose the Server 2.0.x format.

Regards,

EvilOne

VMware vExpert 2009

NOTE: If your problem or questions has been resolved, please mark this thread as answered and award points accordingly.

[krish123456]

Hello EvilOne,

It fails even before I get to Step 2. It fails in Step 1.

Please see the attached screen prints.

Thanks

Krishna

[continuum]

please please use an image format like jpg or png to post screenshots - the doc you posted is corrupt - can't view it

___________________________________

VMX-parameters- VMware-liveCD - VM-Sickbay

[IamTHEvilONE]

So it looks like something is happening when converter attempts to connect to the Covnerter Agent Service.

When the Agent service crashes, this is the response you are seeing in the GUI. At this time converter attempts to gather information from the source physical.

Is there anything that could be preventing or causing problems? Like the Disk Management snap-in is non-functional, your user name doesn't have logon as service, or the server is boot from SAN? I know there are other problems that can occur .... but can't think of them off the top of my head.

>please please use an image format like jpg or png to post screenshots - the doc you posted is corrupt - can't view it

worked for me, important screen capture is present.

Regards,

EvilOne

VMware vExpert 2009

NOTE: If your problem or questions has been resolved, please mark this thread as answered and award points accordingly.