VMware Cloud Community
sfeldmansky
Contributor
Contributor

Error using Converter 5.5

I am using VMware vCenter Converter Standalone 5.5. I am trying to convert 2003 Server and getting the following error:

Failed: A general system error occurred: Platform-specific error 1.

I already looked into DNS and I its checks out fine. Besides DNS I could not find any other articles online. I am attaching logs. Maybe someone can figure out what I am missing.

Thank you in advance.

Serge

2 Replies
rcporto
Leadership
Leadership

What is the size of your hard disk ? Maybe you're getting this problem:

The conversion job might fail if the disk size of the target virtual machine is less than but near 2TB

The conversion job might fail if the disk size of the target virtual machine is less than but near 2TB, with the folowing error message: FAILED: A general system error occurred: Platform-specific error.

Workaround: Decrease the size of the target disk so that it is not so close to 2TB or, if the disk is GPT, you can increase it above 2TB. It is verified that sizes smaller or equal to 2TB minus 512 MB works fine but sizes closer to 2TB might also work.

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Richardson Porto
Senior Infrastructure Specialist
LinkedIn: http://linkedin.com/in/richardsonporto
sfeldmansky
Contributor
Contributor

I do have a drive which reports 1.99 TB but I thought the issue with 2TB limit were addressed in version 5.5. I can try to see if I can free up some space to decrease drive size and see if that works.


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