Error: "Permission to perform this operation was denied"

[CPHahn]

Converter version: 6.2.0 build-7348398

OS: Windows 10 Pro, 64Bit, Fall Creators Update, December patch installed

Tried to convert the powered machine into a vm. I used as destination system my Unix based NAS mapped to Windows. The converter wasn't able to lock the destination and started to loop.

I cancelled the process in order to use a USB drive as destination.

When I restarted the converter, I got the the error message "Permission to perform this operation was denied." both using the "Next>" button as well as pressing "View source datails..." on the Source System step of the wizard.

I rebooted the system, I uninstalled and reinstalled the converter - nothing changed. I assume the converter didn't remove a lock entry.

I'm frustrated, each support would be appreciated.

Thanks a lot,

Peter

[POCEH]

What the permissions are permitted to your share? Try to add 'Everyone' full control, then retry conversion.

HTH

[CPHahn]

Thanks for the answer, but this isn't the issue. The wizard stops before the "destination" page. The problem is the access to the system to be converted.

TY

Peter

[CPHahn]

Just got another error message when pressing the Next key on the Source System Window:
"Unable to obtain hardware information from the selected machine."

despite I run the converter as Administrator.

[POCEH]

Could you upload log-bundle?

[CPHahn]

The disk finally crashed, now I have to recreate the VM date from the infromation on the backups.

Thanks for your support

Peter