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thorwitt
Contributor
Contributor

Error after 4% completed

Hi,

we are trying to use VMware Converter with our Windows Server, but after 4% of converting it stops and deletes the VM.

In the Logfile found this

VmiImportTask::task step "Clone VM" 4% completed

Got an update from BlockLevelVolumeCloning::task Waiting for updates from CloneTask::task (Re)Start waiting for property updates from CloneTask::task Waiting for updates from BlockLevelVolumeCloning::task

(Re)Start waiting for property updates from BlockLevelVolumeCloning::task Got an update from CloneTask::task Waiting for updates from CloneTask::task (Re)Start waiting for property updates from CloneTask::task Error 23 reading 65536 bytes starting from 6580457472 from the source volume BlockLevelVolumeCloning::task: Image processing task has failed with PlatformError fault: 23

BlockLevelVolumeCloning::task: SetState to error

How can we virtualize this server?

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mkagzi
Enthusiast
Enthusiast

Make sure the following ports are open: 443 and 902.

Full documentation can be found here : http://www.vmware.com/pdf/VMware_Converter_manual301.pdf

1) What is the OS of the operating system?

2) Are you doing a remote conversion or local conversion?

3) Are you logged in as local admin or domain admin?

4) Are you sending this to ESX or VC? then to SAN? local storage?

Suggestions:

1) Log onto physical box as local admin

2) Download and install VMware converter on physical box

3) Run VMware Converter

If this still fails, please get the logs from File -> Export Logs and attach the logs

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gautam
Expert
Expert

This problem (Error 23 reading 65536 bytes starting from 6580457472 from the source volume) means that you have bad sectors on the source Run chkdsk /r and try again.

thorwitt
Contributor
Contributor

We did a chkdsk /r but it does not help, same problem.

A Log File is attached on my first post.

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jayolsen
Expert
Expert

Did you reboot after your chkdsk /r so it ran on startup?

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mrosenecker
Enthusiast
Enthusiast

I think mkagzi hit on it. We had similar problems here with Converter, and the only pattern I noticed was that my host server (the one running Converter) was 2003, whereas my source server (the one being converted) was running 2000. I ended up booting with the Converter Boot CD, and the entire process ran smoothly from there. I think it had something to do with the host server trying to engage VSS on the source server, but since the source server was 2000, it doesn't have VSS, and therefore failed.

I remember "back in the days" when you had to have separate VMs with NT, 2000, and 2003 to run the old P2V software properly. Perhaps this is a similar issue?

In any case, the boot CD worked great, and I think actually ended up being a bit faster than doing it via our host server.

--Mark Rosenecker

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cmcfarlane
Contributor
Contributor

How do you get the Converter Boot CD? I am having a a similar problem, it fails at 2%.

Error 23 reading 65536 bytes starting from 1392640 from the source volume

BlockLevelVolumeCloning::task: Image processing task has failed with PlatformError fault: 23 BlockLevelVolumeCloning::task: SetState to error

Remote task BlockLevelVolumeCloning::task completed Waiting for updates from BlockLevelVolumeCloning::task

Got an update from CloneTask::task Got an update from BlockLevelVolumeCloning::task Waiting for updates from CloneTask::task

(Re)Start waiting for property updates from CloneTask::task Cleaning up remote task BlockLevelVolumeCloning::task Disposing task wrapper for task BlockLevelVolumeCloning::task object explicitly disposed: BlockLevelVolumeCloning::task BlockLevelVolumeCloning::task being destroyed CloneTask::task step "Cloning into volume virtVol={computer={49bca48d3be12e5eb556be8b3fe39def238a90c0},0}" failed

Reporting image processing task failure for task BlockLevelVolumeCloning::task

ImageProcessingTask FAILED. Fault name: sysimage.fault.PlatformError

CloneTask::task step "Cloning into volume virtVol={computer={49bca48d3be12e5eb556be8b3fe39def238a90c0},0}" destroyed object explicitly disposed: disposer={snapshot1={attVol={computer={d7e40f6d3ddd078441daab8676a2ed13d2fe8bd2},3}}} Unsnapping
?\Volume{63f7f990-3da9-11dd-9860-806d6172696f} CloneTask::task
step "clone volumes" destroyed

object explicitly disposed: computer= Cleaning up computer's child objects Unregistring volume id=virtVol={computer=,0}

HHHHHHHHHHHH Unregistring disk id=disk=

Cloning failed!

CloneTask::task: Image processing task has failed with PlatformError fault: 23 CloneTask::task: SetState to error

Remote task CloneTask::task completed Got an update from CloneTask::task

Cleaning up remote task CloneTask::task Disposing task wrapper for task CloneTask::task

object explicitly disposed: CloneTask::task CloneTask::task being destroyed

VmiImportTask::task step "clone to VM" failed Reporting image processing task failure for task CloneTask::task ImageProcessingTask FAILED. Fault name: sysimage.fault.PlatformError VmiImportTask::task step "clone to VM" destroyed

Cloning failed: sysimage.fault.PlatformError

Removing destination VM

Successfully connected to UfaLocalVMCreator

VmiImportTask::task step "create and clone to VM" destroyed VmiImportTask::task step "Clone VM" destroyed

VmiImportTask::task: Image processing task has failed with PlatformError fault: 23 VmiImportTask::task: SetState to error

object explicitly disposed: VmiImportTask::task object explicitly disposed: computer= Cleaning up computer's child objects Unregistring volume id=attVol={computer=,1} Unregistring volume id=attVol={computer={d7e40f6d3ddd078441daab8676a2ed13d2fe8bd2},2} Unregistring volume id=attVol={computer={d7e40f6d3ddd078441daab8676a2ed13d2fe8bd2},3} Unregistring disk id=disk= Unregistring disk id=disk= Unregistring disk id=disk= VmiImportTask::task being destroyed

CloseSession called for session id=195897AF-B7A6-4068-AA3F-C083B4BEEE06

Removed vmdb connection /db/connection/#4/

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IamTHEvilONE
Immortal
Immortal

The Converter Enterprise disc is available to people who have a licensed version of VMware Converter Enterprise.

I would suggest upgrading to 3.0.3 if you haven't already, since it should be resolved there:

http://www.vmware.com/support/converter/doc/releasenotes_conv303.html#resolved

Hot clone of Windows operating system fails with Platform Error fault 23. Release 3.0.3 corrects this problem

Also, can you post a new question to a new thread, and attach the log file to the post? That way people can be awarded points accordingly for helping out.

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cmcfarlane
Contributor
Contributor

It is currently running 3.0.3, and it doesn't appear to fix the problem. Are there any other suggestions for converting. I seem to have a ton of problems trying to convert any of my webservers. They all fail at some point during the converting process. Sometimes at 97% sometimes at 2%...

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