Entry in Windows Application Event Log - Faulting module name: converter-agent.dll - after making WIn2008 R2 100mb partition online

[Webio]

Hello,

since my Windows 2008 R2 (Web Server edition) installation uses 100MB System restore partition I had to use this fix for that:

VMware KB:    P2V conversion of a Windows 2008 R2 machine fails at 96% 

for allowing VMWare Converter (latest 5.1) to copy also this partition but I never made it because when I've changed status od this partition to Online Converter is always stopping on connecting to Powered-on machine -> This local machine with error "Unable to obtain hardware information for the selected machine.". I've noticed in Application Windows Event log error entry which contains:

Faulting application name: vmware-converter.exe, version: 8.1.0.15346, time stamp: 0x51642354

Faulting module name: converter-agent.dll, version: 8.1.0.15346, time stamp: 0x51642321

Exception code: 0xc0000005

Fault offset: 0x00084bbe

Faulting process id: 0x19d4

Faulting application start time: 0x01ce7402f38eeb43

Faulting application path: C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vmware-converter.exe

Faulting module path: C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\converter-agent.dll

Report Id: 7d2c66a6-dff6-11e2-ab7e-000c29da83b7

There is also informational entry:

The description for Event ID 1 from source vmware-converter-worker cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

vmware-converter-worker service started

When I will restart system and not make system restore 100MB partition online Converter agent is not crashing and I can perform conversion without this small partition.

Any ideas?

Regards

[POCEH]

Could you upload converter-workerXXX.log? Can found on "%ALLUSERSPROFILE%\VMware\VMware vCenter Converter Standalone\logs"

You can run the Windows without this partition.

HTH

[Webio · Accepted solution]

Hello,

I'm back with log file. Log contains only situation related to this topic. Before starting new conversion operation I've removed all previous logs.

Regards

EDIT: I've checked worker log file and this information:

[PopulateVolumeProperties] volume \\?\Volume{90f40b30-30cd-11e2-849d-000c29da83b7}\  corresponds to \Device\HarddiskVolumeShadowCopy1 device name.

mem> 2013-07-07T22:40:47.140+02:00 [06288 info 'Default'] [GetDriveLetterOrMountPoint] Mount point for volume \\?\Volume{90f40b30-30cd-11e2-849d-000c29da83b7}\ is \\?\Volume{90f40b30-30cd-11e2-849d-000c29da83b7}\

mem> 2013-07-07T22:40:50.881+02:00 [06288 panic 'Default'] (Log recursion level 2) Win32 exception: Access Violation (0xc0000005)

showed me where the problem is. I've runned diskshadow.exe, and performed delete shadows all operation. Now I can move forward with conversion. Thanks