matt4130
Contributor
Contributor

Converter fails at 97%

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Morning all.

I've got a problem with 2 servers now that Converter fails at 97%. I've had a look around and I can't see any answers. The error (I think) is:

UfaSysReconfig::task::task: Image processing task has failed with MethodFault::Exception: sysimage.fault.OsVersionNotFound]

The converter was installed, and runs as the local admin, I have P2V'd 10 machines this week and had no problems until I got to these 2. Both are Server2000 running on Dell boxes.

I then dropped all the extra drives and tried again, same thing. It gets to preparing target virtual machine and stops:

11:54:55 AM Step 1 : Connecting to VMware Converter Agent on localhost

11:54:55 AM Step 2 : Creating target virtual machine and converting data

11:55:01 AM Configuring parameters for the target virtual machine...

11:55:05 AM WARNING: Dropping extra floppies

11:55:05 AM WARNING: Dropping extra parallel ports

11:55:05 AM WARNING: Dropping extra serial ports

11:55:05 AM Creating target virtual machine...

11:55:19 AM Taking a snapshot of the volume...

11:55:20 AM Cloning source volume c: into target virtual machine...

12:06:25 PM Updating boot sectors...

12:06:25 PM Updating boot.ini...

12:06:25 PM Adjusting drive letter mappings...

12:06:28 PM Step 3 : Preparing target virtual machine

12:06:39 AM ERROR: Unknown error returned by VMware Converter Agent

Logs attached

Any ideas?

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IamTHEvilONE
Immortal
Immortal

The easiest thing you'll want to try is running the Configure Machine option from Converter against the VM that was just made. If it reconfigures fine, then hopefully you are up and running.

These are probably the most applicable KB articles we have for the issue you are describing:

http://kb.vmware.com/kb/1001610

http://kb.vmware.com/kb/1001620

The errors in the log are as follows:

sysimage.fault.OsVersionNotFound

sysimage.fault.ReconfigFault (because of the previous one)

that should give you at least a head start.

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IamTHEvilONE
Immortal
Immortal

The easiest thing you'll want to try is running the Configure Machine option from Converter against the VM that was just made. If it reconfigures fine, then hopefully you are up and running.

These are probably the most applicable KB articles we have for the issue you are describing:

http://kb.vmware.com/kb/1001610

http://kb.vmware.com/kb/1001620

The errors in the log are as follows:

sysimage.fault.OsVersionNotFound

sysimage.fault.ReconfigFault (because of the previous one)

that should give you at least a head start.

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matt4130
Contributor
Contributor

Ok I try to boot it up and get a stop screen. So I run the configure machine from Converter, install VMware tools, that completes, power it up and everything's fine.

That's amazing!

How comes that works?

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IamTHEvilONE
Immortal
Immortal

There are a couple reasons:

1. IamTHEmagicalONE __ (instead of I am THE evil ONE ... which is how it's suppose to read)

2. Murphy's Law .... when you need support things work fine when they use to be broken

3. Okay, I may not have a legit explanation. I'm am happy that it's working.

matt4130
Contributor
Contributor

lol.

Thanks very much for your help as always.

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theanykey
Virtuoso
Virtuoso

Im no Product Engineer but I believe it's because when running the full conversion there were specifics to how it read and understood what type of Os you had that didnt quite add up 100% so when it came to configuring the machine, something was not right. However when running the configure machine separately, a lot of the specifics are delivered from the .vmx file. In other words, the "configure machine" wizard is simply the same steps applied in a conversion between 97% and 100% yet coded slightly different.

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