Converter Standalone 4.0.1, Windows 2000 Server, Failed at 95%, FAILED: A general system error occurred: InternalError, Error: Reconfiguration failed

[InfoAnalyst]

I have a Windows 2000 Server (SP4), it is a Dell PE2500, that I have been trying to convert for a while (started the end of 2008 with Converter 3.0.3).

The server failed at 95% while in the reconfiguring stage (after the Disk conversions). Here is an excerpt from the logs:

DISKLIB-DSCPTR: writing: Couldn't open descriptor file for <removed path to VM>.vmdk.

User agent is 'VMware-client/4.0.0'

HTTP Response: Client: NeedsContentLength: false UnderstandsChunking: true CanKeepAlive: true (PresetContentLength -1)

Error 3 (error loading hive: The system cannot find the path specified (3)) loading temporary hive
.\vstor2-mntapi10-938827AE0008F601000000000A000000
Boot\BCD under key name mntApi211906490430011801.

Unable to load registry hive
.\vstor2-mntapi10-938827AE0008F601000000000A000000
Boot\BCD, error 0x3.

Error reading boot.ini file
.\vstor2-mntapi10-938827AE0008F601000000000A000000
boot.ini

boot.ini:

timeout=30

default=multi(0)disk(0)rdisk(0)partition(2)\WINNT

multi(0)disk(0)rdisk(0)partition(2)\WINNT="Microsoft Windows 2000 Server" /fastdetect

ReconfigurationTransaction: cached guest system volume

Registry hive
.\vstor2-mntapi10-938827AE0008F601000000000A000000\WINNT\system32\config\SOFTWARE is loaded under the name mntApi213453365430011801

CurrentType key is Multiprocessor Free

Error 2 opening key mntApi213453365430011801\Wow6432Node\Microsoft\Windows NT\CurrentVersion

Error 2 reading 64 bit info, probably not a 64 bit system

product name is Microsoft Windows 2000

Error 1450 (error loading hive: Insufficient system resources exist to complete the requested service (1450)) loading temporary hive
.\vstor2-mntapi10-938827AE0008F601000000000A000000\WINNT\system32\config\SYSTEM under key name mntApi214578365430011801.

Unable to load registry hive
.\vstor2-mntapi10-938827AE0008F601000000000A000000\WINNT\system32\config\SYSTEM, error 0x5aa.

Error 23202 when opening system hive

Unloaded hive mntApi213453365430011801

Unable to read OS info from system disk: 23202

LocalPathToGuestSystemFolder:
.\vstor2-mntapi10-938827AE0008F601000000000A000000\

LocalUndoFolder:
.\vstor2-mntapi10-938827AE0008F601000000000A000000\$Reconfig$

Error 3 (error loading hive: The system cannot find the path specified (3)) loading temporary hive
.\vstor2-mntapi10-938827AE0008F601000000000A000000
system32\config\SYSTEM under key name mntApi214781490430011801.

Unable to load registry hive
.\vstor2-mntapi10-938827AE0008F601000000000A000000
system32\config\SYSTEM, error 0x3.

Can't access guest SYSTEM registry, error 50

[IamTHEvilONE]

InfoAnalyst,

If the resulting virtual machine still exists, can we attach the vmdk files to another running virtual machine?

I want to see what files are listed in the vmdk under \system32\config\ .... it should have your registry files like SYSTEM and others. I want to know if something was left out during conversion or if the files are there.

Regards,

EvilOne

VMware vExpert 2009

NOTE: If your problem or questions has been resolved, please mark this thread as answered and award points accordingly.

[MauroBonder]

Below is a link to a decent troubleshooting write up for the error you received.

Best practices for using and troubleshooting VMware Converter

**If you found this information useful, please consider awarding points for

"Correct" or "Helpful"**

[dconvery]

You can always try to right-click on the VM in vCenter and select "Reconfigure" If that does not work, check the arc path on the boot.ini file. You can attache the VMDK file to a "helper" VM and edit the file.

Dave Convery

VMware vExpert 2009

Careful. We don't want to learn from this.

Bill Watterson, "Calvin and Hobbes"