VMware Cloud Community
lerougeballon
Contributor
Contributor
‎04-12-2010 09:07 AM

Converter Enterprise fails with runtime error after VC2.5U6 install

After upgrading VC to Update 6, converter now fails when attempting to import physical hosts.

I'm able to authenticate to the host and select the volumes to import, but when clicking 'next', get a runtime error.

I've tried this against different machines with the same result, as well as changing the TEMP and TMP environment variables as was suggested in another thread, also to no avail.

Logs are below:

Log for VMware Converter Enterprise Client, pid=2600, version=4.0.3, build=build-146268, option=Release, section=2

Current working directory: C:\Program Files\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Converter Enterprise 4.0.3

HOSTINFO: Seeing AMD CPU, numCoresPerCPU 2 numThreadsPerCore 1.

HOSTINFO: This machine has 2 physical CPUS, 4 total cores, and 4 logical CPUs.

P2V logger created

Initialize SSL

Using system libcrypto, version 90709F

Vmacore::InitSSL: doVersionCheck = true, handshakeTimeoutUs = 120000000

SSL context created

AppInit completed

Starting execution of a Task

Making sure that UFAD interface has version vmware-converter-4.0.3

SSLVerifyCertAgainstSystemStore: Subject mismatch: VMware vs phl-vcenter.warminster.tcdus.com

SSLVerifyCertAgainstSystemStore: The remote host certificate has these problems:

  • The host name used for the connection does not match the subject name on the host certificate

  • A certificate in the host's chain is not time valid

  • A certificate in the host's chain is based on an untrusted root.

SSLVerifyCertAgainstSystemStore: Certificate verification is disabled, so connection will proceed despite the error

UFAD interface version is vmware-converter-4.0.3

Task execution completed

Starting execution of a Task

SSLVerifyCertAgainstSystemStore: Subject mismatch: VMware vs phl-vcenter.warminster.tcdus.com

SSLVerifyCertAgainstSystemStore: The remote host certificate has these problems:

  • The host name used for the connection does not match the subject name on the host certificate

  • A certificate in the host's chain is not time valid

  • A certificate in the host's chain is based on an untrusted root.

SSLVerifyCertAgainstSystemStore: Certificate verification is disabled, so connection will proceed despite the error

Connecting to host phl-vcenter.warminster.tcdus.com on port 443 using protocol https

SSLVerifyCertAgainstSystemStore: Subject mismatch: VMware vs phl-vcenter.warminster.tcdus.com

SSLVerifyCertAgainstSystemStore: The remote host certificate has these problems:

  • The host name used for the connection does not match the subject name on the host certificate

  • A certificate in the host's chain is not time valid

  • A certificate in the host's chain is based on an untrusted root.

SSLVerifyCertAgainstSystemStore: Certificate verification is disabled, so connection will proceed despite the error

Task execution completed

Starting execution of a Task

Connecting to IPC$ on 172.25.219.171 as 172.25.219.171\administrator

Successfully connected to IPC$ on 172.25.219.171

Connecting to
172.25.219.171\pipe\vmware-converter-vmdb, use SSL: true

Successfully connected to
172.25.219.171\pipe\vmware-converter-vmdb

Unsetting unknown path: /vmomi/

Making sure that UFAD interface has version vmware-converter-4.0.3

UFAD interface version is vmware-converter-4.0.3

Task execution completed

QuerySourceInfo called

Starting execution of a Task

Successfully connected to VMImporter

Task execution completed

Win32 exception: Access Violation (0xc0000005)

Read (0) at address 0x2044436c

eip: 0x7c3a4eb9 esp: 0x510d4a8 ebp: 0x510d4c4

eax: 0x12d82de8 ebx: 0x000001 ecx: 0x20444358 edx: 0x000003 edi: 0x12ef7ac8 esi: 0x10b67008

Exception: Win32 exception

Backtrace:

backtrace[00] eip 0x0f57c8e6 ?GenerateCoreDump@System@Vmacore@@YAXXZ

backtrace[01] eip 0x0f4c6cda ?CreateBacktrace@SystemFactoryImpl@System@Vmacore@@UAEXAAV?$Ref@VBacktrace@System@Vmacore@@@3@@Z

backtrace[02] eip 0x0f4a173e ??0Throwable@Vmacore@@QAE@ABV?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@@Z

backtrace[03] eip 0x0f49fda7 ?PanicExit@Vmacore@@YAXABV?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@@Z

backtrace[04] eip 0x0f580f57 ?GetThisThread@System@Vmacore@@YAPAVThread@12@XZ

backtrace[05] eip 0x7c359c97 __CxxLongjmpUnwind

backtrace[06] eip 0x7c359629 __CxxExceptionFilter

backtrace[07] eip 0x7c3598ad __CxxExceptionFilter

backtrace[08] eip 0x7c35994a __CxxExceptionFilter

backtrace[09] eip 0x7c359b9d __CxxFrameHandler

backtrace[10] eip 0x7c828772 RtlRaiseStatus

backtrace[11] eip 0x7c828743 RtlRaiseStatus

backtrace[12] eip 0x7c82857e KiUserExceptionDispatcher

backtrace[13] eip 0x0fc3136e ??4ImportWizard@@QAEAAV0@ABV0@@Z

Exception: Assert Failed: "!_mutex.IsLocked()" @ C:/ob/bora-106734/bora/vim/lib/vmacore/system/MutexImpl.cpp:43

Backtrace:

backtrace[00] eip 0x0f57c8e6 ?GenerateCoreDump@System@Vmacore@@YAXXZ

backtrace[01] eip 0x0f4c6cda ?CreateBacktrace@SystemFactoryImpl@System@Vmacore@@UAEXAAV?$Ref@VBacktrace@System@Vmacore@@@3@@Z

backtrace[02] eip 0x0f4a173e ??0Throwable@Vmacore@@QAE@ABV?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@@Z

backtrace[03] eip 0x0f49fda7 ?PanicExit@Vmacore@@YAXABV?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@@Z

backtrace[04] eip 0x0f49ffa1 ?RunTimeFailure@Vmacore@@YAXPBD00HH@Z

backtrace[05] eip 0x0f4cb9e3 ?UTF8ToUTF7NS@System@Vmacore@@YA?AV?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@ABV34@@Z

backtrace[06] eip 0x0f4cbc0b ?UTF8ToUTF7NS@System@Vmacore@@YA?AV?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@ABV34@@Z

backtrace[07] eip 0x0f4ba311 ?DecRef@ObjectImpl@Vmacore@@UAEX_J@Z

backtrace[08] eip 0x0f493742 ??0LockableObjectImpl@System@Vmacore@@QAE@XZ

backtrace[09] eip 0x0f4ba311 ?DecRef@ObjectImpl@Vmacore@@UAEX_J@Z

backtrace[10] eip 0x7c81a352 LdrInitializeThunk

backtrace[11] eip 0x7c830e90 RtlSetThreadErrorMode

backtrace[12] eip 0x77e668ab GetVolumeInformationW

backtrace[13] eip 0x77e6690d ExitProcess

backtrace[14] eip 0x79fdc3d4 _CorDllMain

backtrace[15] eip 0x79f082a8 _CorExeMain

backtrace[16] eip 0x79016cf4 CorExitProcess

backtrace[17] eip 0x7c348cfa __setusermatherr

backtrace[18] eip 0x7c348d22 _exit

backtrace[19] eip 0x7c34cf8a abort

backtrace[20] eip 0x19930520 (no symbol)

backtrace[21] eip 0x7c35994a __CxxExceptionFilter

backtrace[22] eip 0x7c359d35 __CxxLongjmpUnwind

backtrace[23] eip 0x7c828772 RtlRaiseStatus

backtrace[24] eip 0x7c828743 RtlRaiseStatus

backtrace[25] eip 0x7c82857e KiUserExceptionDispatcher

backtrace[26] eip 0x0f57c3a2 ?GenerateCoreDump@System@Vmacore@@YAXXZ

backtrace[27] eip 0x0f49fd75 ?PanicExit@Vmacore@@YAXAAVThrowable@1@@Z

backtrace[28] eip 0x0f49fdb7 ?PanicExit@Vmacore@@YAXABV?$basic_string@DU?$char_traits@D@std@@V?$allocator@D@2@@std@@@Z

backtrace[29] eip 0x0f580f57 ?GetThisThread@System@Vmacore@@YAPAVThread@12@XZ

backtrace[30] eip 0x7c359c97 __CxxLongjmpUnwind

backtrace[31] eip 0x7c359629 __CxxExceptionFilter

backtrace[32] eip 0x7c3598ad __CxxExceptionFilter

backtrace[33] eip 0x7c35994a __CxxExceptionFilter

backtrace[34] eip 0x7c359b9d __CxxFrameHandler

backtrace[35] eip 0x7c828772 RtlRaiseStatus

backtrace[36] eip 0x7c828743 RtlRaiseStatus

backtrace[37] eip 0x7c82857e KiUserExceptionDispatcher

backtrace[38] eip 0x0fc3136e ??4ImportWizard@@QAEAAV0@ABV0@@Z

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