vCenter

Hi

I have a problem when trying to use standalone vCenter Converter (6.1.1) to convert virtual machines from HYPER-V (Windows 2012R2) to vSphere 6.5.

When I try to convert a VM from Hyper-V I get an error when the converter tries to retrieve the hardware inventory of the selected VM.

The error is Unable to obrain the hardware inventory for select machine.

And the converter agent installed on the Hyper-v host crashes

Strangely enough, a virtual machine (30 VM on 3 hosts) managed to convert.

The vm to convert are protected by a Hyper-v cluster and are on CSV volumes.

Thank you for help me.

Fabio

Take a look at this:

How to convert a Hyper-V vm to run on vSphere

and IM sure you are using credentials which have admin privileges on hyper-v

Hi Hussainbte,

I am trying with credential which have admin privileges on hyper-v.

Fabio

Please attach the log files:

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2008019

Hi Estanev

I have enabled the verbose log.

From the agent i find this errors:

2017-10-23T15:24:38.732+02:00 info vmware-converter-agent[17004] [Originator@6876 sub=Default] [BaseDiskSetComputer::OpenDiskSet] Will use open retries count 3

2017-10-23T15:24:38.732+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] UUID: SMBIOS UUID is reported as '44 45 4c 4c 48 00 10 32-80 50 b8 c0 4f 47 35 4a'.

2017-10-23T15:24:38.732+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] FILE: FileLockDynaLink: Further process validation tools are: available

2017-10-23T15:24:38.857+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] OBJLIB-FILEBE : FileBEQueue: could not queue the operation on 'C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX' : The parameter is incorrect (5701634)

2017-10-23T15:24:38.857+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-Vhdx: Cannot read region header.

2017-10-23T15:24:38.857+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-Vhdx: "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : failed to open (5701641): Failed to read the VHDX regions.

2017-10-23T15:24:38.857+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-DSCPTR: : "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : Failed to open first VHDX member.

2017-10-23T15:24:38.857+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-LINK  : "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : failed to open (The parameter is incorrect). 

2017-10-23T15:24:38.857+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-CHAIN : "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : failed to open (The parameter is incorrect).

2017-10-23T15:24:38.857+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-LIB   : Failed to open 'C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX' with flags 0x20e The parameter is incorrect (5701641).

2017-10-23T15:24:38.857+02:00 info vmware-converter-agent[17004] [Originator@6876 sub=Default] Sysimgbase_DiskLib_OpenWithPassPhrase failed with 'The parameter is incorrect' (error code:5701641)

2017-10-23T15:24:38.857+02:00 info vmware-converter-agent[17004] [Originator@6876 sub=Default] Error 5701641 opening disk C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX.

2017-10-23T15:24:38.857+02:00 warning vmware-converter-agent[17004] [Originator@6876 sub=Default] ERROR 5701641 opening disk disk-3.

2017-10-23T15:24:38.857+02:00 info vmware-converter-agent[17004] [Originator@6876 sub=Default] Attempt to opening disk disk-3 again [rest 2] (sleep for 5 sec).

2017-10-23T15:24:43.982+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] OBJLIB-FILEBE : FileBEQueue: could not queue the operation on 'C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX' : The parameter is incorrect (5701634)

2017-10-23T15:24:43.982+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-Vhdx: Cannot read region header.

2017-10-23T15:24:43.982+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-Vhdx: "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : failed to open (5701641): Failed to read the VHDX regions.

2017-10-23T15:24:43.982+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-DSCPTR: : "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : Failed to open first VHDX member.

2017-10-23T15:24:43.998+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-LINK  : "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : failed to open (The parameter is incorrect). 

2017-10-23T15:24:43.998+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-CHAIN : "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : failed to open (The parameter is incorrect).

2017-10-23T15:24:43.998+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-LIB   : Failed to open 'C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX' with flags 0x20e The parameter is incorrect (5701641).

2017-10-23T15:24:43.998+02:00 info vmware-converter-agent[17004] [Originator@6876 sub=Default] Sysimgbase_DiskLib_OpenWithPassPhrase failed with 'The parameter is incorrect' (error code:5701641)

2017-10-23T15:24:43.998+02:00 info vmware-converter-agent[17004] [Originator@6876 sub=Default] Error 5701641 opening disk C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX.

2017-10-23T15:24:43.998+02:00 warning vmware-converter-agent[17004] [Originator@6876 sub=Default] ERROR 5701641 opening disk disk-3.

2017-10-23T15:24:43.998+02:00 info vmware-converter-agent[17004] [Originator@6876 sub=Default] Attempt to opening disk disk-3 again [rest 1] (sleep for 10 sec).

2017-10-23T15:24:54.139+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] OBJLIB-FILEBE : FileBEQueue: could not queue the operation on 'C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX' : The parameter is incorrect (5701634)

2017-10-23T15:24:54.139+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-Vhdx: Cannot read region header.

2017-10-23T15:24:54.139+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-Vhdx: "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : failed to open (5701641): Failed to read the VHDX regions.

2017-10-23T15:24:54.139+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-DSCPTR: : "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : Failed to open first VHDX member.

2017-10-23T15:24:54.154+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-LINK  : "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : failed to open (The parameter is incorrect). 

2017-10-23T15:24:54.154+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-CHAIN : "C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX" : failed to open (The parameter is incorrect).

2017-10-23T15:24:54.154+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] [,0] DISKLIB-LIB   : Failed to open 'C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX' with flags 0x20e The parameter is incorrect (5701641).

2017-10-23T15:24:54.154+02:00 info vmware-converter-agent[17004] [Originator@6876 sub=Default] Sysimgbase_DiskLib_OpenWithPassPhrase failed with 'The parameter is incorrect' (error code:5701641)

2017-10-23T15:24:54.154+02:00 info vmware-converter-agent[17004] [Originator@6876 sub=Default] Error 5701641 opening disk C:\ClusterStorage\Volume4\BAKURA\BAKURASYS-0.VHDX.

2017-10-23T15:24:54.154+02:00 warning vmware-converter-agent[17004] [Originator@6876 sub=Default] ERROR 5701641 opening disk disk-3.

2017-10-23T15:24:54.154+02:00 error vmware-converter-agent[17004] [Originator@6876 sub=Default] [BaseDiskSetComputer::OpenDiskSet] OpenDisks failed, mntapi error: 91226257

2017-10-23T15:24:54.154+02:00 error vmware-converter-agent[17004] [Originator@6876 sub=Default] [BaseDiskSetComputer::AnalyzeErrorAndThrow] Error occurred when opening disk set, MNTAPI_ERROR = 91226257 MNTAPI errorType = 1, errorCode = 5701641

2017-10-23T15:24:54.154+02:00 error vmware-converter-agent[17004] [Originator@6876 sub=Default] AnalyzeErrorAndThrow(): DiskLib error 87

2017-10-23T15:24:54.154+02:00 verbose vmware-converter-agent[17004] [Originator@6876 sub=Default] VimConnectionStore stopping keepalive

2017-10-23T15:24:54.154+02:00 info vmware-converter-agent[17004] [Originator@6876 sub=Default] Scheduled timer canceled, StopKeepAlive succeeds

2017-10-23T15:24:54.154+02:00 error vmware-converter-agent[17004] [Originator@6876 sub=Default] Unknown exception while invoking VMOMI method query

2017-10-23T15:25:22.904+02:00 error vmware-converter-agent[09356] [Originator@6876 sub=Ufa.HTTPService] Failed to read request; stream: <SSL(<io_obj p:0x020ebdf8, h:-1, <TCP '0.0.0.0:0'>, <TCP '0.0.0.0:0'>>)>, error: class Vmacore::TimeoutException(Operation timed out)

2017-10-23T15:27:51.064+02:00 verbose vmware-converter-agent[13612] [Originator@6876 sub=Default] Converter Agent SessionManager Logout

2017-10-23T15:27:51.064+02:00 info vmware-converter-agent[13612] [Originator@6876 sub=Default] Stopped impersonating in session 52379478-953b-022d-578e-790e2410a5c2

2017-10-23T15:27:51.064+02:00 verbose vmware-converter-agent[13612] [Originator@6876 sub=Default] CloseSession called for session id=52379478-953b-022d-578e-790e2410a5c2

2017-10-23T15:27:51.064+02:00 info vmware-converter-agent[13612] [Originator@6876 sub=Default] Session is closing, releasing cached session objects

"DISKLIB-Vhdx: Cannot read region header." is the error - your VHDX file format is unreadable, broken, or unsupported. Most probably the file access is restricted for selected user.

Ensure that administrator account used for conversion has access to all VHDX file(s), also run Converter client "as administrator" to elevate full access of account.

HTH

Can you check integration services running on Hyper-v hosts and guest virtual machine, try to stop and start services and try again.

Hi guys

I have resolved the problem with a Storage Migration on Hyper-v.

I have changed the CSV where the VM running and after this the convert task not failed.