Conversion to ESXI format fails - Error 23

[JaeJa]

Hi all,

I am trying to convert a VMWare server instance to an ESXI instance using the vCenter Converter Standalone. The tool cannot obtain the hardware information for the selected system. I tried a lot of different things, including opening the VM in VMWare Fusion and assigning a different OS type, rebooting it several times, creating a new snapshot, checking permissions and more.

The most recent error message I get from the tool is:

2013-02-27T04:56:32.315-08:00 [02116 info 'Default'] Creating vmx file parser

2013-02-27T04:56:32.315-08:00 [02116 info 'Default'] [BaseParserImpl::Parse] Config info is not cached

2013-02-27T04:56:32.317-08:00 [02116 info 'Default'] Parsing \\vm-nas\USBDisk2\DLP 11.6 VMs\Enforcedemo_V11.1\Enforcedemo_V11.vmx

2013-02-27T04:56:32.366-08:00 [02116 warning 'Default'] Invalid serial port file type thinprint

2013-02-27T04:56:32.972-08:00 [02116 info 'Default'] [,0] Sysimgbase_DiskLib_OpenWithPassPhrase failed with 'The parent of this virtual disk could not be opened' (error code:23)

2013-02-27T04:56:32.972-08:00 [02116 info 'Default'] [,0] Error 23 opening disk \\vm-nas\USBDisk2\DLP 11.6 VMs\Enforcedemo_V11.1\Enforcedemo_V11-000002.vmdk.

2013-02-27T04:56:32.972-08:00 [02116 info 'Default'] [,0] Error 23 opening disk \\vm-nas\USBDisk2\DLP 11.6 VMs\Enforcedemo_V11.1\Enforcedemo_V11-000002.vmdk.

2013-02-27T04:56:32.972-08:00 [02116 error 'Default'] [BaseDiskSetComputer::DoOpen] OpenDisks failed, mntapi error: 370

2013-02-27T04:56:32.972-08:00 [02116 error 'Default'] [BaseDiskSetComputer::AnalyzeErrorAndThrow] Error occurred when opening disk set, MNTAPI_ERROR = 370 MNTAPI errorType = 2, errorCode = 23

2013-02-27T04:56:32.972-08:00 [02116 info 'Default'] Scheduled timer canceled, StopKeepAlive succeeds

2013-02-27T04:56:32.972-08:00 [02116 error 'Default'] Unknown exception while invoking VMOMI method queryComputerInfo

2013-02-27T04:56:41.137-08:00 [05048 info 'Default'] [Converter.Worker.DiagnosticManagerImpl] Generating LogBundle.

I think the problem here is Error 23, "The parent of this virtual disk could not be opened". Does anyone have an idea about how I can fix this?

Any help would be greatly appreciated.

Andreas.

[vmroyale]

Hello and welcome to the communities.

Note: Discussion successfully moved from VMware ESXi™ 4 to Converter

[POCEH]

Error means "Data error (cyclic redundancy check)."

Check the VM copy.

HTH

[JaeJa]

Thanks for your quick reply, POCEH.

Let me give some more background information. The VM is on an external USB drive and I can boot the VM fine once connected to my laptop.

I use Converter from within a different VM with the USB drive connected to a QNAS networked storage device. I successfully converted another VM that was on the same drive this way. Can you give me a tip on what I can do to verify the VM copy, other than booting it and making sure that it runs without problems on my VMware Fusion?

[POCEH · Accepted solution]

When you run the VM not *full* disk is read (or written) but the Converter reads *full* disk, that's why you can run the VM without error or untill you try to use broken place. Do the copy of VM at other place and try again. HTH

[JaeJa]

Thanks again POCEH. I found out that it's related to how the USB drive is connected to the NAS. I connected it to a laptop instead and now it's transferring. I think that somehow converter cannot access the vmdk the same way when it's connected via a NAS, as when it's connected straight to a laptop.