Cloning Win2k3 physical server (hot or cold), converter recognizes as Vista and fails

[JohnnyMac2028]

Hello All,

This is my first time posting on these message boards, so hopefully someone will be able to help.  I haven't found anything covering my issue on the KB.

I have a Windows 2k3 SP2 server, which runs BES 4.1.   We've had success migrating all of our other servers, but when we try to hot clone this it fails at 97%.  We then tried a cold clone instead, with coldclone.iso, and the proper drivers injected.  The drivers are all good, this will get to 99% and then fail.  When review the logs, I noticed that the server OS is being identified as Vista, although its a Win2k3 server:

[#1]             family = "WINDOWS",
[#1]             displayName = "Windows Vista",
[#1]             guestOsId = "winVistaGuest",
[#1]             vendor = "Microsoft",

It's possible I'm misunderstading the logs, but it to me as if the client is being ID'd as a vista server...  Anyway, I've attached the complete log file client/agent logs, if anyone has any advice I'd appreciate it.  I need to get this BES server virtualized to get it off of unsupported hardware.

-JohnnyMac

[admin]

When the conversion fails, whether at 97 or 99%, is the intended virtual machine present on the destination server?

If so, then I imagine that it fails to boot when you try to boot it?

If it does fail to boot, then launch Converter >> Click "Reconfigure Machine" and navigate to the VMX file for this virtual machine.

After the process is complete, try to boot the VM again and let us know when happens?

[admin]

Forgot to mention that the agent log that you initially attached contained the following errors:

[#2] [j1] [2011-03-10 16:57:17.265 'App' 940 info] [extendedOsInfo,221] msdos.sys is non-existent or inaccessible

[#2] [j1] [2011-03-10 16:57:17.265 'App' 940 error] [extendedOsInfo,234] FAILED parsing NTFS or Win9x_DOS partition

[#2] [j1] [2011-03-10 16:57:17.265 'App' 940 info] [extendedOsInfo,119] Could not obtain Extended Os Information. Continuing with cloning, but will skip reconfig

We have a knowledge base article which discusses this. See http://kb.vmware.com/kb/1006294