I am trying to upgrade a 5.5 version of the Converter StandAlone on a XP laptop but it fails with error "Can not stop service ." I have even tried just uninstalling it, and I get the same error.
Please check this link -
thanks for the info, I read through the link and made sure it was running XP SP3 and it is. Which it wasn't a problem installing it, I need to uninstall it.
Try to reboot and then uninstall. HTH