VMware SDDC in AWS is managed by Vmware.
What is VMware level of managing the SDDC & what is their demarcation point ?
Would like to know what will be the customer responsibility & what will be VMware s responsibility ?
In addition to SLA and service descriptions docs provided in previous post, basically we can simply say that:
- You, as customer, are responsible of your virtual machines/workloads: create, update, migrate, delete: the whole lifecycle management
- we, as VMware are responsible for everything under those VMS: colo, network, storage, infrastructure and updating/patching those hardware and software components.