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Damrongpol09
Contributor
Contributor

vsphere Data Protection 6.0 unable to connect to the request VDP appliance

Hello,

After I doployed adn configured vsphere Data Protection 6.0  unable to connect to the request VDP appliance

It has error "Unable to connect to the request VDP Appliance"

vCenter version  : 6.0

ESXi version : 6.0

VDP version : 6.0

I try to unregister /mob >> com.vdp   and new install but It's not working.

Please help and recommend

Best Regards,

damrongpol.s

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5 Replies
1an3
Enthusiast
Enthusiast

can you SSH to the appliance?

What's it doing?

run top

status.dpn

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SavkoorSuhas
Expert
Expert

What is the exact Build of vCenter?

And if you go to https://vdp-ip:8543/vdp-configure page are you able to login and observe all services to be running?


Suhas

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Rubrik

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Damrongpol09
Contributor
Contributor

image1.JPG

this command "status.dpn"

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Damrongpol09
Contributor
Contributor

I can access to " https://vdp-ip:8543/vdp-configure" and all services is running.

vCenter 6.0.0, 3339084

ESXi 6.0.0, 2494585

VDP 6.0.1

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SavkoorSuhas
Expert
Expert

Could you provide me with vdr-server.log file right after this error?

Thanks

Suhas

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Don't Backup. Go Forward!
Rubrik

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