vSphere Data Protection 5.8 - email report

[mvrk]

Hi,

Since i updated to vSphere Data Protection 5.8 the email with the backup report comes completely unformatted, ex:

This is how it was on 5.5 and previous:

Anyone with the same problem? Any fix?

[Paul11]

I'm getting an e-mail with an attachment named vdpEmailReport.csv which looks like yours, and the e-mail itself has a very similar content than the older versions.

So it's no problem, only more information than before due to the additional .csv attachment.

Paul

[mvrk]

I'ts not a question of more information, the problem is that the information doesn't come formatted as it did before, it's a lot more hard to read.

[Paul11]

As I said before, I'm getting the same e-mail as in the previous versions (same formatted), and additional an attachment in the unformatted style.

It seems that you only see the attachment and not the e-mail itself.

[mvrk]

Ok, sorry i didn't understood you said that at first.

Maybe something went wrong with my upgrade or maybe is my mail server.

Did you upgraded from 5.5 or new installation?

[Paul11 · Accepted solution]

As far as I can see it depends on the client device. I also don't see the body of the VDP-e-mail on my SmartPhone, but I can see it on my Exchange account. So maybe there is a problem on the client IOS.

[mvrk]

Yes, just tried to read the email on my webmail and it has the correct format, also on outlook.

So the problem is my thunderbird

[sadai]

I have had the same problem, you can bypass this (until vmware maybe decides to leave the .csv away) by using a thunderbird addon called 'show all body parts'

Viewing All Body Parts | Thunderbird Help

[mvrk]

With that thunderbird addon it works great.

Thankx.

[Sefazgo]

Addon works great. Problem solved

[jviegas]

I have the same issue in Thunderbird and the addon resolved the problem.

Thank and best regards,

João Viegas