VMware Cloud Community
swic
Contributor
Contributor

VMware Data Recovery Appliance boots into a Kernel Panic

Hi!

My Data Recovery Appliance boots into a kernel panic and I don´t know why....

Does someone had the same problem???

Thanks in advance!!

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8 Replies
bertdb
Virtuoso
Virtuoso

can you give us a copy of the last errors you see on the screen ? Something like "unable to mount root filesystem" ... ?

Check whether the Data Recovery Appliance boot disk is still disk 0:0 in the VM (first card, first disk).

Also, check that the controller (LSI/Bus/PV/LSI-SAS) hasn't changed from the original configuration.

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swic
Contributor
Contributor

Attached you will find a screenshot.

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swic
Contributor
Contributor

attached you will find a screenshot

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rbihlmeyer
Expert
Expert

Your root filesystem looks seriously damaged. Did you do a power off or did the VM (or its ESX server) crash?

The simplest way is probably to re-deploy from OVF and attach your backup volumes to the new DR appliance.

The other solution is to boot the broken appliance with a rescue CD, do fsck etc. Not hard if you have Linux experience, but the first solution is easier...

--
Robert Bihlmeyer / ASSIST / Arrow ECS GmbH
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swic
Contributor
Contributor

I tried it with a redeploy from the ovf. and it is still the same error.

I have started a new download, maybe the last download was corrupt.... lets see..

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rbihlmeyer
Expert
Expert

swic <communities-emailer@vmware.com> writes:

I have started a new download, maybe the last download was corrupt.... lets

see..

Probably best. OVF does not seem to include a checksum of the associated

files, so you wouldn't normally know if your VMDK is damaged.

--

Robert Bihlmeyer ASSIST Internet Security AG

--
Robert Bihlmeyer / ASSIST / Arrow ECS GmbH
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bertdb
Virtuoso
Virtuoso

I agree with the previous posters, this looks like disk corruption. I think downloading again should fix this (if it's not the physical device playing with you).

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swic
Contributor
Contributor

hi!

The 3rd downloaded version is now working!!

Thanks for help!!!

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