VDP problems - need help to force restore of mcs

[luddiluddludde]

Dear all, I have been knocking my VDP about trying to fix it. It had lost data02, and I got that back by running a filecheck discarding the metadata stuff. So, I was then able to gain access to the rollback, but rollback failed.

Now the status looks like this:

root@vdp:~/#: dpnctl status

Identity added: /home/dpn/.ssh/dpnid (/home/dpn/.ssh/dpnid)

dpnctl: INFO: gsan status: up

dpnctl: INFO: MCS status: down.

dpnctl: INFO: Backup scheduler status: down.

dpnctl: INFO: axionfs status: up.

dpnctl: INFO: Maintenance windows scheduler status: enabled.

dpnctl: INFO: Unattended startup status: enabled.

dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]

I found this article: Starting the MCS service in VMware vSphere Data Protection 5.1.x fails with the error: gsan rollback... and attempted to run the command specified in there, but it is not successful.

I get this:

root@vdp:~/#: dpnctl start mcs --force_mcs_restore

Identity added: /home/dpn/.ssh/dpnid (/home/dpn/.ssh/dpnid)

dpnctl: INFO: Restoring MCS data...

Permission deniedPermission denied at /usr/lib/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi/XML/LibXML.pm line 587.

Could not create file parser context for file "/usr/local/avamar/var/mc/server_data/prefs/mcserver.xml": Permission denied at /usr/local/avamar/lib/MCServer.pm line 128

dpnctl: ERROR: cannot restore MCS data without a password for MCS administrative user id

dpnctl: ERROR: MCS restore did not succeed, so not restarting MCS

dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]

So my question is really... How do I specify the password for the MCS administrative user id so that I may force MCS up again?

If I try to start MCS using dpnctl start mcs I get the following:

root@vdp:~/#: dpnctl start mcs

Identity added: /home/dpn/.ssh/dpnid (/home/dpn/.ssh/dpnid)

dpnctl: INFO: Starting MCS...

dpnctl: INFO: To monitor progress, run in another window: tail -f /tmp/dpnctl-mcs-start-output-6153

dpnctl: ERROR: error return from "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --start" - exit status 13

dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]

This is what the dpnctl.log looks like:

root@vdp:~/#: tail /usr/local/avamar/var/log/dpnctl.log

2016/06/30-12:50:18 [ "/bin/cat /tmp/dpnctl-get-mcs-status-status-5787 2>&1" exit status = 0 ]

2016/06/30-12:50:18 dpnctl: INFO: "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mcserver.sh --test" exit status = 13

2016/06/30-12:50:18 rm -f /tmp/dpnctl-get-mcs-status-status-5787 /tmp/dpnctl-get-mcs-status-output-5787

2016/06/30-12:50:18 dpnctl: INFO: "rm -f /tmp/dpnctl-get-mcs-status-status-5787 /tmp/dpnctl-get-mcs-status-output-5787" - exit status 0

2016/06/30-12:50:18 dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]

2016/06/30-12:50:18 rm -f /usr/local/avamar/var/dpnctl.lck

2016/06/30-12:50:18 ======= dpnctl 7.1.80-129 (1.139), running as admin, RETURNING at 2016-06-30 14:50:18 CEST =======

2016/06/30-12:50:18 [user "admin"] program (pid 5787) exit status = 1 (error)

2016/06/30-12:50:18 ======= dpnctl 7.1.80-129 (1.139), running as root, ENDING at 2016-06-30 14:50:18 CEST =======

2016/06/30-12:50:18 [user "root"] program (pid 5729) exit status = 1 (error)

Not a lot to work with here... Logfile has absolutely no info that I can understand...

Message was edited by: Ludvig F Aarstad: added more info

Wow, it was as simple as typing su - admin before running the dpnctl start mcs force_mcs_restore command...

Message was edited by: Ludvig F Aarstad: Added solution...