VCB Backup failure

[Abhare]

Dear friends,

My backup cunsultant is continously report the VCB Bakup failures to me;

The error messages for once server is as follow;

1 retry attempted Mount point already exists for: E:\mnt\"name of virtual machine" exit code 19.

for other server it gives below error message;

savegrp: suppressed 2 lines of verbose output [2011-05-11 23:33:06.424 'BlockList' 3684 error] [2011-05-11 23:33:06.861 'vcbMounter' 3684 error] Error: Failed to open the disk: Cannot access a SAN/iSCSI LUN backing this virtual disk. (Hint: If you are using vcbMounter you can use the option "-m nbd" to switch to network based disk access if this is what you want.) If you were attempting file-level access, stop the vmount Service by typing "net stop vmount2" on a command prompt to force vmount to re-scan for SAN LUNs and re-try the command. [2011-05-11 23:33:06.861 'vcbMounter' 3684 error] An error occurred, cleaning up... Deleted directory E:\mnt\"server name" External command failed. See error above. Exit Code: 1

For many other servers backup is successful.

Please suggest on above errors.

[AndreTheGiant]

Mount point is created by VCB.

Delete or rename the  E:\mnt\"name of virtual machine" folder.

Andre

[Abhare]

Yes Andrew that's correct.

But everyday after backup is complete the snapshots should automatically get deleted.

As they have not been deleted, the backup for next day failed saying "already exist"

Any idea how mount point get deleted automatically?where would this configuration be in backup proxy server.?

Is there any particular service in vcb proxy server which does this?

Many Thanks,

Abhishek

[AndreTheGiant]

To handle this errors you must use custom scripts.

Or I usually use the script specific for Backup Exec (also if I do not have BE) and the the delete mount point and snapshot option in the specific configuration file.

Andre