Got "Cannot create a quiesced snapshot..." Message with VCB or vDR (Win2008 R2; only VMs with AD or ADAM)

[HHRS]

We have Problems to backup Windows 2008 R2 VMs but only when the are Domaincontrollers or the ADAM is installed.

We running ESXi 4.1, vCenter 4.1, newest VMTools, VCB 1.5U2 and

We got the following error:

Cannot create a quiesced snapshot because the create snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine.

We tried to uninstall and reinstall the Tools.

only the option -Q 0 in VCB or deinstall the VSS from the vmtools helps to finish the backups.

We get this problem on Windows Server 2008 R2 Servers configured as Domain Controller or View 4.5 Connection Server or vCenter for View 4.5.

How can we fix this issue ?

Please help...thanks.

[piaroa]

I had a similar issue, check this one out, it solved the issue for me without having to unistall services.

http://www.petri.co.il/forums/showpost.php?p=186408&postcount=2

[ITWheel]

The VMware Snapshot Provider is the problem. Reviewing and implementing

the fixes in the current version of the following VMware KB does not

resolve the issue. They may fix it soon when they see this.

Cannot create a quiesced snapshot because the snapshot operation

exceeded the time limit for holding off I/O in the frozen virtual

machine

Use this method if you are getting the following error in the system

event log when trying to start the VMware Snapshot Provider Service in

the guest VM:

Error 1053: The service did not respond to the start or control request in a timely fashion VMWare Snapshot Provider

Also, you will probably be getting the following error when trying to

take a snapshot of the VM with Memory unchecked and Quiesce checked or

when trying to do a VDR backup:

Cannot create a quiesced snapshot because the snapshot operation

exceeded the time limit for holding off I/O in the frozen virtual

machine.

To fix the problem Uninstall and Reinstall VMWare Snapshot Provider as follows:

1. Uninstall Volume Shadow Copy Service (using Modify from VMware Tools setup)

2. Delete VSS folder from C:\Program Files\VMWare\VMWare Tools\Drivers

3. Delete VMWare Snapshot Provider Service by deleting the key

HKLM\System\Current Control Set\Services\vmvss (Just delete the vmvss

key)

4. Delete VMware Snapshot Provider

{564d7761-7265-2056-5353-2050726f7669} from HKLM\system\current control

set\services\VSS\Providers

(If you do not have this key, just omit this step.)

5. Reboot

6. Start the two COM+ services mentioned in kb.vmware.com/kb/1018194

7. Install Volume Shadow Copy Service (using Modify from VMWare Tools setup.exe)

8. Reboot

VMWare Snapshot Provider should now be Manual, and you can start it.You

should now be able to take a snapshot and back up with vdr while the VM

is powered on.

( Also see this Symantec article with a full step by step walkthrough of steps 1-4: )

Marcus

IT Wheel

www.itwheel.com

Consider awarding points for "helpful" and/or "correct" answers.