Backup job not starting

[DanieleFiore201]

Dear guys,

i;m new in VDP and it seems i immediately experience problems.

Deployed the appliance , all good, created a test backup , all good.

When i manually start the backup i get nothing running, no task in activity , no error.

Restarted the MSC and the appliance several times...

Any idea ?

Manhy thanks in advance.

Daniele

[schepp]

Hi,

look under configuration.

The VDP appliance has a maintenance window configured and might be in Read-Only mode. It won't run your jobs then.

Regards

[snekkalapudi · Accepted solution]

Can you attach vdr-server.log from the appliance. Path: (\usr\local\avamar\var\vdr\server_logs)

Also run the backup job again and give the exact time-stamp so it helps me if i look in the log file.

[DanieleFiore201]

i have set backup window from 2 PM for 12 hours, so if i want to run backup it should be ok (CET+1)

[DanieleFiore201]

here is the logs and i have started a backup job called xp at 02:08 PM

your help is very appreciated

[snekkalapudi]

Can you paste the snip from the log file when you actually started backup

ssh to the appliance

tail -f \usr\local\avamar\var\vdr\server_logs\vdr-server.log

Run the backup now

And copy me the output from tail command you are running on the appliance

[DanieleFiore201]

does VDP need permissions on the vcenter ? or somewhere ?

[schepp]

Yes it does need permission. The required permission are written down here:

http://pubs.vmware.com/vsphere-51/topic/com.vmware.ICbase/PDF/vmware-data-protection-administration-...

Page 93: "Minimum Required vCenter User Account Permissions"

[DanieleFiore201]

permissions were ok, i just changed the format from administrator@system-domain to system-domain\administrator
now i'm rebooting the appliance again

[DanieleFiore201]

still having the problem

[snekkalapudi]

I should login into the web client with the credentials ( system-domain\administrator). Hope you are doing the same ?

[DanieleFiore201]

i'm logging in with my account which is administrator full.
VDP is logging to VC with other credentials and it has permissions correctly set.

I fear i have this :

VMware KB: VMware vSphere Data Protection 5.1.x fails to start backup jobs

but this cannot work for me, i have more than 1300 DS to check in my vcenter....

[DanieleFiore201]

suddenly now my backup job started, do not ask me why