asmaabenraise
Contributor
Contributor

Backup failed canceled by user

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hello i have this problème in my vdp 5.5.0 plz  help me to resolve this problème when the job is running after 15 hours is stop and i see this message canceled by user

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SavkoorSuhas
Expert
Expert

Could you run this command from SSH of VDP and provide the output:

mccli activity show | grep -i failed


Perhaps the job was queued for X hours and ran for Y hours and X+Y >= 24 hours

By default if the job runs for more than 24 hours it would fail and you would need to extend the window manually

VMware Knowledge Base

Suhas

If you found this or any other answer useful please consider the use of the Helpful or Correct buttons to award points. Don't Backup. Go Forward! Rubrik Peek into my Website: http://www.virtuallypeculiar.com

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batuhandemirdal
Enthusiast
Enthusiast

Hi,

I couldn't see the error exactly, but do you read the following article?

msg.snapshot.error-QUIESCINGERROR Failure | Blog's - IT

Thank you

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SavkoorSuhas
Expert
Expert

Could you run this command from SSH of VDP and provide the output:

mccli activity show | grep -i failed


Perhaps the job was queued for X hours and ran for Y hours and X+Y >= 24 hours

By default if the job runs for more than 24 hours it would fail and you would need to extend the window manually

VMware Knowledge Base

Suhas

If you found this or any other answer useful please consider the use of the Helpful or Correct buttons to award points. Don't Backup. Go Forward! Rubrik Peek into my Website: http://www.virtuallypeculiar.com

View solution in original post

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asmaabenraise
Contributor
Contributor

SavkooSuhas

thank you very mush

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