Backup failed canceled by user

[asmaabenraise]

hello i have this problème in my vdp 5.5.0 plz  help me to resolve this problème when the job is running after 15 hours is stop and i see this message canceled by user

[batuhandemirdal]

Hi,

I couldn't see the error exactly, but do you read the following article?

msg.snapshot.error-QUIESCINGERROR Failure | Blog's - IT

Thank you

[SavkoorSuhas · Accepted solution]

Could you run this command from SSH of VDP and provide the output:

mccli activity show | grep -i failed

Perhaps the job was queued for X hours and ran for Y hours and X+Y >= 24 hours

By default if the job runs for more than 24 hours it would fail and you would need to extend the window manually

VMware Knowledge Base

Suhas

[asmaabenraise]

SavkooSuhas

thank you very mush