Hi,
are you using chrome 59 browser? if so its a knows issue. its documented in release notes HTML Access Release Notes
On a Chrome 59 browser, the password text box displays the entered password as plain text, instead of masked text, under the following scenarios:
- Prior to using HTML Access, the end user cleared the Chrome 59 browser history or reset the browser to have the original default settings.
- The end user uses HTML Access for the first time on a newly installed Chrome 59 browser.
Workaround: Refresh the browser page.