gerarfv
Contributor
Contributor

vRA 8.3 Custom Certificate Error

In recent days, I updated the vRA certificates through Lifecycle Manager, but when I was restarting the services, they failed, leaving the approval-service, tatalog-service, cgs-service, ui and user-profile-service services. without starting. The error that the logs show me is the following: 

at sun.security.ssl.Alert.createSSLException(Alert.java:131) ~[?:?]
at sun.security.ssl.TransportContext.fatal(TransportContext.java:326) ~[?:?]
at sun.security.ssl.TransportContext.fatal(TransportContext.java:269) ~[?:?]
at sun.security.ssl.TransportContext.fatal(TransportContext.java:264) ~[?:?]
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:645) ~[?:?]
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:464) ~[?:?]
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:360) ~[?:?]
at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:392) ~[?:?]
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444) ~[?:?]
at sun.security.ssl.SSLEngineImpl$DelegatedTask$DelegatedAction.run(SSLEngineImpl.java:1061) ~[?:?]
at sun.security.ssl.SSLEngineImpl$DelegatedTask$DelegatedAction.run(SSLEngineImpl.java:1048) ~[?:?]
at java.security.AccessController.doPrivileged(Native Method) ~[?:?]
at sun.security.ssl.SSLEngineImpl$DelegatedTask.run(SSLEngineImpl.java:995) ~[?:?]
at io.netty.handler.ssl.SslHandler.runAllDelegatedTasks(SslHandler.java:1542) ~[netty-handler-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.ssl.SslHandler.runDelegatedTasks(SslHandler.java:1556) ~[netty-handler-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.ssl.SslHandler.unwrap(SslHandler.java:1440) ~[netty-handler-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.ssl.SslHandler.decodeJdkCompatible(SslHandler.java:1267) ~[netty-handler-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.ssl.SslHandler.decode(SslHandler.java:1314) ~[netty-handler-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:501) ~[netty-codec-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.codec.ByteToMessageDecoder.callDecode(ByteToMessageDecoder.java:440) ~[netty-codec-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:276) ~[netty-codec-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:379) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:365) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:357) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1410) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:379) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:365) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:919) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.epoll.AbstractEpollStreamChannel$EpollStreamUnsafe.epollInReady(AbstractEpollStreamChannel.java:792) ~[netty-transport-native-epoll-4.1.50.Final-linux-x86_64.jar:4.1.50.Final]
at io.netty.channel.epoll.AbstractEpollChannel$AbstractEpollUnsafe$1.run(AbstractEpollChannel.java:387) ~[netty-transport-native-epoll-4.1.50.Final-linux-x86_64.jar:4.1.50.Final]
at io.netty.util.concurrent.AbstractEventExecutor.safeExecute(AbstractEventExecutor.java:164) ~[netty-common-4.1.50.Final.jar:4.1.50.Final]
at io.netty.util.concurrent.SingleThreadEventExecutor.runAllTasks(SingleThreadEventExecutor.java:472) ~[netty-common-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.epoll.EpollEventLoop.run(EpollEventLoop.java:384) ~[netty-transport-native-epoll-4.1.50.Final-linux-x86_64.jar:4.1.50.Final]
at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:989) ~[netty-common-4.1.50.Final.jar:4.1.50.Final]
at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74) ~[netty-common-4.1.50.Final.jar:4.1.50.Final]
at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30) ~[netty-common-4.1.50.Final.jar:4.1.50.Final]
at java.lang.Thread.run(Thread.java:834) ~[?:?]
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

to find valid certification path to requested target
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:439) ~[?:?]
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:306) ~[?:?]
at sun.security.validator.Validator.validate(Validator.java:264) ~[?:?]
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:313) ~[?:?]
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:276) ~[?:?]
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:141) ~[?:?]
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:623) ~[?:?]
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:464) ~[?:?]
at sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:360) ~[?:?]
at sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:392) ~[?:?]
at sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:444) ~[?:?]
at sun.security.ssl.SSLEngineImpl$DelegatedTask$DelegatedAction.run(SSLEngineImpl.java:1061) ~[?:?]
at sun.security.ssl.SSLEngineImpl$DelegatedTask$DelegatedAction.run(SSLEngineImpl.java:1048) ~[?:?]
at java.security.AccessController.doPrivileged(Native Method) ~[?:?]
at sun.security.ssl.SSLEngineImpl$DelegatedTask.run(SSLEngineImpl.java:995) ~[?:?]
at io.netty.handler.ssl.SslHandler.runAllDelegatedTasks(SslHandler.java:1542) ~[netty-handler-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.ssl.SslHandler.runDelegatedTasks(SslHandler.java:1556) ~[netty-handler-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.ssl.SslHandler.unwrap(SslHandler.java:1440) ~[netty-handler-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.ssl.SslHandler.decodeJdkCompatible(SslHandler.java:1267) ~[netty-handler-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.ssl.SslHandler.decode(SslHandler.java:1314) ~[netty-handler-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:501) ~[netty-codec-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.codec.ByteToMessageDecoder.callDecode(ByteToMessageDecoder.java:440) ~[netty-codec-4.1.50.Final.jar:4.1.50.Final]
at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:276) ~[netty-codec-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:379) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:365) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:357) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1410) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:379) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:365) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:919) ~[netty-transport-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.epoll.AbstractEpollStreamChannel$EpollStreamUnsafe.epollInReady(AbstractEpollStreamChannel.java:792) ~[netty-transport-native-epoll-4.1.50.Final-linux-x86_64.jar:4.1.50.Final]
at io.netty.channel.epoll.AbstractEpollChannel$AbstractEpollUnsafe$1.run(AbstractEpollChannel.java:387) ~[netty-transport-native-epoll-4.1.50.Final-linux-x86_64.jar:4.1.50.Final]
at io.netty.util.concurrent.AbstractEventExecutor.safeExecute(AbstractEventExecutor.java:164) ~[netty-common-4.1.50.Final.jar:4.1.50.Final]
at io.netty.util.concurrent.SingleThreadEventExecutor.runAllTasks(SingleThreadEventExecutor.java:472) ~[netty-common-4.1.50.Final.jar:4.1.50.Final]
at io.netty.channel.epoll.EpollEventLoop.run(EpollEventLoop.java:384) ~[netty-transport-native-epoll-4.1.50.Final-linux-x86_64.jar:4.1.50.Final]
at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:989) ~[netty-common-4.1.50.Final.jar:4.1.50.Final]
at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74) ~[netty-common-4.1.50.Final.jar:4.1.50.Final]
at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30) ~[netty-common-4.1.50.Final.jar:4.1.50.Final]
at java.lang.Thread.run(Thread.java:834) ~[?:?]
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

I would like to know if someone could help me, I already tried even with the autogenerated certificate but I still have the same error

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