Log Insight not receiving events from View Composer and View SQL servers in Horizon 7.1 environment

[DiscoStew66]

Hi all, am looking for some assistance getting Log Insight to monitor a Horizon View 7.1 environment. LI is successfully monitoring all our connection servers but not our Composer and SQL server.

LI is aware of the composer and sql server (ie both show up in the agents view).

The LI agent file for the composer is as follows:

[filelog|ViewComposer]

directory=”C:\ProgramData\VMware\View Composer\Logs”

include=vmware*.log

exclude=vmware-viewcomposer-audit.log;vmware-sviconfig.log

The LI agent file for the SQL is as follows:

[filelog|MSSQL-MYSERVER-MSSQLSERVER]

; IMPORTANT: Change the directory as per the environment

directory=D:\Program Files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Log

tags={"ms_product":"mssql"}

charset=UTF-16LE

exclude=*.trc;*.xel;*.mdmp;*.txt

At present, no events are being received by either the composer or sql servers...

Are these agent settings correct or do they need to be changed?

Thanks in advance.

[daphnissov]

Are the directories defined correct? Do you have any firewalls possibly blocking port 9000?

[admin]

As suggested already check to ensure logs are actually present at the location that the agent expects to find the logs.

[filelog|ViewComposer]

directory=”C:\ProgramData\VMware\View Composer\Logs”  - Check if there is infact one or more files callled vmware*.log at this location.

include=vmware*.log

exclude=vmware-viewcomposer-audit.log;vmware-sviconfig.log

The LI agent file for the SQL is as follows:

[filelog|MSSQL-MYSERVER-MSSQLSERVER]

; IMPORTANT: Change the directory as per the environment

directory=D:\Program Files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Log  - Check if there is infact one or more log files other than *.xel *.trc *.txt and *.mdmp at this location.

tags={"ms_product":"mssql"}

charset=UTF-16LE

exclude=*.trc;*.xel;*.mdmp;*.txt

If you are unable to resolve this please provide an email id and I will schedule a webex to go over this with you.