Jock8186
Enthusiast
Enthusiast

Unable to change Symptom Definition from "inherited" to "Local Disabled"

I am relatively new to vRO 6.1, so this may be user error, however I am not seeing the expected behaviour when changing the state of a Symptom Definition.

- I am trying to disable 2 of the 3 Symptom Definitions for "Guest File System Disk Usage"

- When I change the Symptom Definition state from "inherited" to "local disabled" it appear to apply

- However, when I save the policy and re-check the configuration, the Symptom Definition displays as "Enforced Force"

- The Symptom still triggers alerts on groups utilising the policy

Am I doing something wrong here? Ultimately I want to be able to disable/manipulate symptom states & thresholds.

Any help would be greatly appreciated.

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3 Replies
mark_j
Virtuoso
Virtuoso

You don't need to disable them. Infact, disabling the symptoms is the last thing you want to do. If you truly don't want the symptoms to be a part of the alert definition, simply go in to the alert definition and DISABLE the alert in the ruleset.

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Jock8186
Enthusiast
Enthusiast

Hey Mark, appreciate the feedback.

If I remove/disable the symptom directly on the alert definition then this will impact all policies.

What I am trying to achieve here is to disable 2 out of 3 symptoms for an alert definition on a specific child policy. I have the base policy. From here I have child policies (production, test/dev). The particular symptoms i want to disable are related to the alert definition for "Guest file system storage usage". I want to disable the symptoms which trigger at 85% & 90% but leave in place the symptom for 95% on the test/dev policy. I wan't the production policy to retain all of the symptoms for the above alert.

Going forward I would like to use this method to customise my policies. However, I am getting nowhere as when i disable the symptoms they just revert to Enabled (Force).

Again, any help would be greatly appreciated.

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mark_j
Virtuoso
Virtuoso

Before I answer, give this a look: https://blogs.vmware.com/management/2016/07/vrops-introduction-to-alert-tuning.html

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