I recently installed a new instance of vRealize Operations Manager 6.1 as an appliance.
Everything went well during installation and configuration.
I was able to configure the vCenter Adapter and it is collecting data.
Our vCenter is of version 5.5.
Since then, I've been trying to add our SSO instance as authentication source, without any success.
Every time I enter all the necessary fields in the "Add Source for User and Group Import" and click the Test-button, a message is displayed saying:
Failed to retrieve Single Sign On SSL certificates.
Failed to retrieve SSL certificate.
I don't think that the problem is related to user authentication problems or permissions. I tried with different user accounts getting the same error all the time.
With a browser I am able to access the URL: https://<SSO-Host>:7444/lookupservice/sdk and download the certificate.
Where is the problem located (SSO or vROps)?
Is someone else experiencing such a problem?
What could be the problem causing this error?
Thank you guys and best regards.
I'm not an absolute 100% on this, but I believe that feature, which is new to vROps 6.1, requires having a PSC, which in turn means having vSphere 6.
Unfortunately, I do not have an environment running on vSphere 6.0. Therefore i can not verify that the problem is caused by SSO version.
I configured OpMgr to sync users and groups from our active directory. With this method i am now able to authenticate with AD users.
Waiting for our environment to be upgraded to 6.0....
Perhaps you can convince your management to just allow you to update your vCenter to 6.0 U1.