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vRealize Automation 8.1 Cluster Failure - Reason: Unauthorized

Our 3 node vRealize Automation 8.1 cluster has completely fallen over when we were away during covid lockdowns ;o(


On coming back in I was strangely asked on all three nodes to reset the root password which it said had expired. This I don't think was likely possible as I disabled root password expiration. Nevertheless I changed the passwords and logged in as root. The NSX-V Load Balancer showed all nodes as down and I was unable to hit the login page.


On logging into the systems I was unable to perform any tasks. For example...


vracli status deploy

[ERROR] (401)


vracli status

[ERROR] (401).




Running check eth0-ip

Running check non-default-hostname

Running check non-default-hostname

Running check node-name

Running check single-aptr

Running check single-aptr

Running check nodes-ready

Running check nodes-ready

Running check nodes-count

make: *** [/opt/health/Makeful:48: nodes-count] Error 1

make: Target 'deploy not remade because of errors.


The above loops forever.


Restarted all the nodes and vIDM multiple times. Verified network and system seem ok. I

systemctl shows


systemd-networkd-wait-online.service            loaded failed failed.

systemd-tmpfiles-clean.service                        loaded failed failed.

system-tmpfiles-setup.service                          loaded failed failed.


The network on the system appears entirely functional however.


This appears this has fallen over completely. Any ideas out there?

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