vCAC ot vRA 6.1 approval option need to be in triggered mail

[chinnaswamy]

Hi,

Is there any option to give approval with triggered mail from Inbox of business users (Email account)?.

without self-service portal can we give approval with in Inbox(Email account)by using triggered mail.

Regards,

chinnasamy

[GrantOrchardVMw]

Yes you can.

Check out the HOL-SDC-1421 Hands On Lab which takes you through the process. Module 2 is Approvals.

Grant

[chinnaswamy]

Hi Grant,

As you said, I already configured same as the module 2 in HOL.

But Approve and Reject options are not available in triggered mail(IT manager Email Inbox).

I configured two Level policies(IT Manager& Business head) as condition as "Always required & anyone can approve".

I never configured Inbound Email server?..Is it related to this?......

Thanx.

Chinnasamy

[SeanKohler]

I think inbound would be required...

[GrantOrchardVMw · Accepted solution]

Yes, that is a symptom of not having configured an Inbound mail server. Once that is defined the buttons will show up.

Grant

[chinnaswamy]

Hi SeanKohler,

Thanks for your kind response.

Chinnasamy S

[chinnaswamy]

Hi Grant,

Thanks for your kind response!!!!!

Chinnasamy S