vCAC 6.0.01 fresh install shows page not found (connection refused on chrome)

[esarakaitiscbts]

i finished deploying and configuring the IAS and vcac appliances, then i installed the IAAS server and clicked on the checkbox to begin configuration...

takes me to a dead page ;(

the sts-service does not appear to be registered however

any ideas?

I've tried deploying again and end up with the same results

[jddias]

Make sure that the vcac service is running on the IaaS box.

[esarakaitiscbts]

it initially was not, but still getting the same issue     

[jddias]

What is vcac.idaho.local?  That's your vCAC appliance, correct? 

Try opening another browser window and going to the site manually - https://<vcac vapp fqdn>/shell-ui-app

[esarakaitiscbts]

yes, thats my appliance, I've tried going locally as well, same result    

[jddias]

Can you get to the SSO appliance?  Looks like maybe it is having trouble on redirect.  You should get two unknown cert prompts from the browser - one for vcac vapp and the other for the sso vapp.

[esarakaitiscbts]

SSO - vcia.idaho.local

VCAC - vcac.idaho.local

IAAS - iaas.idaho.local

just redid, everything (again ) and took snapshots

finished install of VCIA and did the configuration (ala :5480)

     configured NTP source

     configured SSO

     configured SSL

     joined AD

then finished the install of vcac  and did the configuration (ala :5480)

     configured NTP source

     configured vcac host name (vcac.idaho.local)

     created self signed SSL

     connected to SSO (vcia.idaho.local:7444)

then finished the installation of the iaas software

And I'm still dropped to the inaccessible page.

https://vcia.idaho.local returns nothing (5480 works however)

[jddias]

That all sounds about right - do you have reverse DNS records for all three?

[esarakaitiscbts]

Yes, there are reverse dns records for everything, just double-checked and tried again. same results

[thibveni]

Hi, i have exactly the same issue,

i just installed Identity Applaiance and vCAC Appliance and when i want to connect to https://myhostname/shell-ui-app/ i have the Unable to connect page from Firefox...

All services are registered.. i tried a new install but the issue still there.

DNS and NTP also configured

[thibveni]

Problem solved for me

Unable to connect page after redirecting to vmware identity applaince websso

point 8 page 30 of the install documentation

Append the SSO port :7444 to the host name in the SSO Host Name text box.

For example: vcac-sso.mycompany.com:7444. SSO cannot function correctly without the 7444 port.

[jddias]

Can you check /var/log/vcac/catalina.out on the vCAC server and see what's going on there?

[esarakaitiscbts]

I'll redeploy, making sure to have :7444 in the host settings

[esarakaitiscbts]

that did it, that needs fixed ASAP

[TarunKale]

Can someone please let me know the fix for this issue? I am seeing this issue consistently in my environment.

Appreciate any quick response

[Aronov]

I believe post 10 from thibveni solved the issue.