send link of request by mail

[orian]

Hi,

I have a workflow in the orchestrator that sends a mail with a link to a specific request in the VRA.

However, when the user receives the mail and clicks on the link, usually it does not open the request itself.

Sometimes the the links redirect to main catalog windows or even the home windows in the VRA.

The url I have provided in my process is:

var URL = "https://VraServer.com/vcac/#csp.catalog.selfservice.cirequest%5BcatalogItemId:=36817b5a-4a3c-4cf8-9c..."

content =  "<B><font color=\"Red\">Please <a href=\"" + URL + "\">click here</a> to confirm.</font></B>"

Thanks!

[daphnissov]

What are you trying to achieve here?

[orian]

I have a request in my catalog on VRA named: Delete snapshots for users.

Every day, the users receives a report by mail with the snapshots on their virtual machines.

I want to add a link to this mail which redirect the user immediately to the request.

[daphnissov]

I don't think that's possible. The URL won't work that way to my knowledge. I think you'll just have to settle for a link to the vRA portal.