VMware Cloud Community
CenturaBro
Enthusiast
Enthusiast

"Failed to create the Certificate Signing Request" vRA Simple install wizard

Trying to install vRA simple install wizard I came across this issue.... any ideas?

"Failed to create the Certificate Signing Request"

I have installed vRA before and never ran into this issue... nor do i know of anyway to troubleshoot it as this is a fresh appliance.

any ideas?

Reply
0 Kudos
5 Replies
darrengoff3
VMware Employee
VMware Employee

Have you tried a different country code, one from this list:

SSL Certificate Country Codes - Create CSR | DigiCert.com

- DG If you find this or any other answer useful please mark the answer as correct or helpful.
Reply
0 Kudos
darrengoff3
VMware Employee
VMware Employee

Did you manage to get this resolved?

- DG If you find this or any other answer useful please mark the answer as correct or helpful.
Reply
0 Kudos
CenturaBro
Enthusiast
Enthusiast

another country code has not resolved the issue.  Since its a fresh appliance i might just re-deploy, or use the older .ova that did work (this is 7.3)

Reply
0 Kudos
darrengoff3
VMware Employee
VMware Employee

What build number are you using, do you have any errors in the logs?

- DG If you find this or any other answer useful please mark the answer as correct or helpful.
Reply
0 Kudos
daphnissov
Immortal
Immortal

Your Country Code is invalid. Numbers are not used in country codes for CSRs, only two letter codes such as US, FR, GB, etc. This is probably why that's failing. Pick a country code from the list here instead.