VMware Cloud Community
sbeaver
Leadership
Leadership

Missing IaaS and Infrastructure Tab

Anyone seen anything like this?  I just did a clean install of the cafe appliance, Manger and Web in a distributed installation and the all installation logs are showing clean installs.  I created a local account and made it the tenet administrator as well as IaaS administrator and the infrastructure tab is not showing up.  With that, looking at the VAMI configuratiion everything looks good on the cafe appliances until I get to the Certificates button on the vRA Settings tab. There I see a message that there are not any IaaS servers registered into VAMI.  I am going to assume that none of the IaaS services are getting registered during the installation.  Any idea where to go from here?

Thanks

Steve

Steve Beaver
VMware Communities User Moderator
VMware vExpert 2009 - 2020
VMware NSX vExpert - 2019 - 2020
====
Co-Author of "VMware ESX Essentials in the Virtual Data Center"
(ISBN:1420070274) from Auerbach
Come check out my blog: [www.virtualizationpractice.com/blog|http://www.virtualizationpractice.com/blog/]
Come follow me on twitter http://www.twitter.com/sbeaver

**The Cloud is a journey, not a project.**
3 Replies
zwal1986
Enthusiast
Enthusiast

Are all of your services up and running? I can't recall but you also may need fabric administrator for those tabs. Grant Orchard has a pretty sweet visual guide that maps tabs to permissions that may help as well: http://grantorchard.com/vcac/concepts/visual-guide-vcac-permissions/

Thanks Grant Smiley Happy

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sbeaver
Leadership
Leadership

Thanks for the link to the charts.  I have not seen that before.  Unfortunately you can not define the fabric admin without the infrastructure tab.  I was able to register the web services but I needed to use the vcac-config command from this location C:\Program Files (x86)\VMware\vCAC\Server\Website\Cafe   most of the information I had found on this specified C:\Program Files (x86)\VMware\vCAC\Management Agent\Tools\Cafe.

Steve Beaver
VMware Communities User Moderator
VMware vExpert 2009 - 2020
VMware NSX vExpert - 2019 - 2020
====
Co-Author of "VMware ESX Essentials in the Virtual Data Center"
(ISBN:1420070274) from Auerbach
Come check out my blog: [www.virtualizationpractice.com/blog|http://www.virtualizationpractice.com/blog/]
Come follow me on twitter http://www.twitter.com/sbeaver

**The Cloud is a journey, not a project.**
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sbeaver
Leadership
Leadership

I pinned pointed this issue to be with the load balancer during the install.  Got a tip from VMware support that is really worth sharing for upgrade and installs of vRA that are behind a load balancer.  During the install and or upgrade the host file is your friend.  Use the host to have the server interact with the node you need it to.  This help me out a bunch wit the IaaS install

Cheers

Steve Beaver
VMware Communities User Moderator
VMware vExpert 2009 - 2020
VMware NSX vExpert - 2019 - 2020
====
Co-Author of "VMware ESX Essentials in the Virtual Data Center"
(ISBN:1420070274) from Auerbach
Come check out my blog: [www.virtualizationpractice.com/blog|http://www.virtualizationpractice.com/blog/]
Come follow me on twitter http://www.twitter.com/sbeaver

**The Cloud is a journey, not a project.**