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gsaliensjr
Enthusiast
Enthusiast

IaaS\IIS timeout errors

Folks

Successfully installed a distributed vCAC implementation.

I have two vCAC appliance with a virtual address called:  vcloud.pslab.internal

2 Windows servers that has the Website component and Model Manager: vcacweb.pslab.internal

2 Windows servers that Manager Service and DEM Orchestrator:  vcacmgr.pslab.internal

2 Windows servers that has the DEM worker and Agent roles.:  Not load balanced

The  virtual addresses are configured on a netscaler load balancer.

I can successfully login into to https://vloud.pslab.internal/shell-ui-app   and created my 1 tenant which i called PSLAB

When I login into https://vcloud.pslab.internal/shellui-app/pslab and it tries to direct to https://vcacweb.pslab.internal  I am getting the following

404error.png

I am watching the catalina.out  output.  For those who are not familiar:  /var/log/vcac tail -f catalina.out

I am seeing the following errors when the browser tries to redirect.

error1.png

Is there a way to test the Iaas components in the vCAC configuration.

Here is additional information from the catalina.out file that I am attaching to this post.:

Thanks in advance everyone.

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3 Replies
Aronov
VMware Employee
VMware Employee

1. calls to https://vcacweb.pslab.internal/WAPI/api/status time out. It makes sense to check the log on the web servers that host  vcacweb.pslab.internal. Also you can try loading the url directly from a browser and see how much time it takes to get a response (if you get any)

2. For the vCO error

"https://vcloud.pslab.internal/component-registry/endpoints/types/com.vmware.csp.o11n.vco/default" resulted in 404 (Not Found);

it might be that the vCO service is not running or you don't have a vCO endpoint defined.

gsaliensjr
Enthusiast
Enthusiast

Fantastic.  I will check that out.

I am a bit foggy on how the vCAC components would communicate with virtual ip for vCenter Orchestrator.

Will I have to create a cert to upload to the load balancer and the 2 vCO servers?

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Aronov
VMware Employee
VMware Employee

I am not familiar with the vCO behind Load balancer setup.

For the VCAC VA the LB setup is 443 to the LB and 8009 (ajp) from the load balancer to the VA, so basically the SSL tunnel is between the customer and the Load balancer, that's why you need to copy the Cert to the LB. So if in the vCO case the tunnel is passed to one of the vCO servers you will not need to copy the cert to the LB, if the configuration is similar to the VA then you will have to do it.

this KB seems to contain details on vCO 5.5 in a LB environment

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=205867...

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