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balawiz
Enthusiast
Enthusiast

How to update external custom property to Catalog Request?

The pre-approval vRO workflow (vRA/vRO 7.2) has been created to connect to Service Now and create CR by checking the approval when blueprint catalog is requested. This is working as expected. However, how to update the related Service Now CR Sys_Id into the requested blueprint as property? So that, it will be helpful to update the vRA catalog request completion status to Service Now.

Please note that, I am able to insert the sys_id into VM properties for CMDB CI creation using "addUpdatePropertyFromVirtualMachineEntity". Same way, Is it possible to update the property to the requested blueprint using "addUpdatePropertyFromBlueprint" during pre-approval stage?

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daphnissov
Immortal
Immortal

You may really want to check out the SovLabs integration for this as a much easier alternative.

ServiceNow CMDB vRA Module – SovLabs

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balawiz
Enthusiast
Enthusiast

This is more related to CMDB CI creation, but I am looking for pre-approval with Change Request creation.

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balawiz
Enthusiast
Enthusiast

Seems we can't update the property to Catalog Request level. So, started exploring Configuration element to store temporarily and remove

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