Hi ,
I have VCAC 6.2.4-3624913 build and IDM as Identity source. I am trying to configure entitlement for one business group which is created in IDM. VCAC is able to lookup new group created in IDM. Please find below example , Issue description : , Requirement & Observation.
Kindly advise if you have such scenario. I have right of Tenant administrator
User sam@example.com who is member of IDM group “network-l3-team”
Issue description :
Entitlement are not correct when we configure IDM group in Business / Entitlement & Custom groups.
If we import group IDM group “network-l3-team” for which User sam@example.com is member then we found that allocated entitlement are not visible once SAM is login using his domain account. Rather only Home tab is visible.
Requirement:
We have to configure user who is responsible to consume only IT services so we have imported network-l3-team group in user area while configuring Business Group.
Observation:
Entitlement for Service’s / Catalog item’s & Actions are working perfect when Domain User (sam@example.com) added at following places
- Business Group with User Role: Import LDAP user sam@example.com
- Entitlements: Import LDAP user sam@example.com . Limited entitlement allocated in terms of services, actions & catalog items. Entitlements are correctly allocated according to the services selected and their respective catalog items.
- Custom Groups: Import LDAP user sam@example.com.
But
Entitlement for Service’s / Catalog item’s & Actions are NOT working when LDAP group is imported at following location
Kindly advise if any one face such issue.
