appstack mounts to system, but application not available

[stevenatmit]

I've been have a tough time getting app volumes working on my testbed here.  Any help would be greatly appreciated!

I have a View Horizon 7.0.2 setup.  I am running a Instant Clone pool of Windows 7 VMs.  AppVolumes version 2.11.     I created a Win7 vm and install my WinZip application on it and created an AppStack.    I log to AppVolumes Manager and provision/configure the appstack successfully.   I then successfully assign the appstack to the user and system in my instant clone pool.   but when I login to the instant clone vm, I do not see my app (winzip) on the desktop.  My vCenter shows the appstack vmdk mounted on the VM as hard disk #2, but Windows does not show the software as installed. 

the svservice agent log shows this error "RunScript: CreateProcessW failed for "\SnapVolumesTemp\MountPoints\{5ae12525-aaaa8-11ase-fe83-34348jg833\allvolattached.bat": error 193  which may be a sign something went wrong.

Thanks in advance for any advice!

[Ray_handels]

Can you browse to the C:\snapvolumestemp folder to see if you have a mountpoint there? If you see a mountpoint there your appstack is attached in Windows.

My guess is that the winzip application you installed is installed in the %APPDATA% folder and not in the program files. Try using the "Run As Administrator"  option to install it. Also make sure the startmenu shortcuts are in the c:\Programdata...\Start menu folder and not the the %APPDATA%...\Start menu folder.

Appstacks do not have any user information stored in it, both files (anything in the user directory) or reg keys (anything in the HKCU).

[Smoke14 · Accepted solution]

You also mention, "I then successfully assign the AppStack to the user and system in my instant clone pool.", which you can't mount an AppStack to both a machine and User at the same time. So if you have another AppStack mounting to machines. You need to AppVol entitle with only one method at this time.

[stevenatmit]

thanks for all the replies!     I had an appstack assigned to both a user and a computer at the same time.  once I assigned the appstack to just a user only, it started working.   Thanks again!