AgentFred1
Contributor
Contributor

appcapture crashes

Hi,

try to package a certain application (Zotero). After the final reboot of the provisioning-VM the packaging in App Volumes 4 (2111) is allways in status "canceled".

On the provisioning VM (Windows 10 21H2) in logfile svservice.log I can find "LogManagerResponse: Manager status 200 response (259 bytes): Provisioning "Zotero_6.1.13" failed with status -1073741819".

In Eventlog I find the following error: "Name der fehlerhaften Anwendung: appcapture.exe, Version: 4.6.0.102, Zeitstempel: 0x6244f1dc
Name des fehlerhaften Moduls: appcapture.exe, Version: 4.6.0.102, Zeitstempel: 0x6244f1dc
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0005565e"

How can I figure out what is the real problem with this application and how can I get ahead to fix this issue?

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