Windows services included in App Stack

[lidokci]

Appvol 2.12.0

Windows 7/64bit

I have an internal PowerBuilder app that I've appstack along with the IBM CICS Transaction Gateway application that is a prerequisite.

the IBM CTG product has a Windows service that goes along with it that must be started in order to successfully establish a database connection.

We've seen in a couple circumstances where that CTG service is not started (set to Automatic)/ as a result, the user cannot establish a database connection with the app.

We have about 10-15 testers on the pool and it appears to be happening randomly.  I'm still gathering data on the occurrences though.

Any thoughts?

[Ray_handels]

Normally services that are added in an appstack or writable are also available within the VDI machine after logon. One thing to keep in mind. The winlogon process is started before the services from an appstack are added to the machine so if the service needs toe be there prior to logon it won't work and you need to add it to the golden image.

[Skmr]

Hi,

thanks for bringing this up Lidokci,

Hi Ray,

I am facing one problem with power builder application in app stacks, the files which are placed under c:\users during provision of app stack are not showing/delivering to end user when I attach app stack to end user, any idea on my issue?

Thank you,

pkmr.

[Sravan_k]

Hi Lidokci,

Have you used VMware optimization tool template for provision machine and optimized your provision/packaging machine?

[Ray_handels]

I am facing one problem with power builder application in app stacks, the files which are placed under c:\users during provision of app stack are not showing/delivering to end user when I attach app stack to end user, any idea on my issue?

Yes, all information stored in the user part of the machine is NOT captured within the appstack, it works a little different that a tool like APPV.

So all info in the c:\users or the HKCU will not be stored in the appstack.

You have a few options here. First one is to try and get an administrative installer so no application information will be stored within the c:\user folder, second is to add a batch file to the startup.bat file within the appstack that copies files into that directory (or maybe create a reg key or something like that) or use UEM to copy information into that folder.

[lidokci]

Yes, I have.

[lidokci]

thank you for your replies.

The sw in question  (IBM CTG) is installed within the AppStack and is installed for ALL USERS.  The service is also typically available for all users.  This issue seems to occur periodically. 

Is there anyway that I could add an elevated task within my App Stack that tries to start the IBM CTG Service?   From the couple cases I've seen so far, if I try to manually start the IBM CTG service as an admin the service successfully starts and the application functions as designed.

Having the software staged on the GOLD image is really not an option at this point.

[Ray_handels]

I'd say try to create either a GPO that starts the service or add a line to the startup.bat file that says

sc start <servicename>. Should do the trick as well.

But the service is set op automatically when logging in?? You state that if you manually start it it does work.

Also, try to check the svservice.log. It specifically says if the service is created and if so if it is started.

[Skmr]

Hi Ray,

Thanks for responding on my request, I will try to implement one solution and will post you

Thanks,

Pere.