VMware Horizon Community
foo99
Contributor
Contributor

Unable to save Outlook attachments with writable attached

Weird issue with Outlook 2016 baked in base image with user writable attached.  Outlook will only save an attachment once then fails to save further attachments without error (just doesn't save them).  If Outlook is closed and reopened it will again save the first attachment then fail all other attempts.  If user writable is not attached Outlook saves attachments as expected.  Has anyone had a similar issue?

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techguy129
Expert
Expert

Which version of app volumes are you using? Version 2.12.1 has known issues around saving outlook attachments. We had to reach out to support and get a hotfix that resolved it for us.

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foo99
Contributor
Contributor

Thanks for the information.  We are at 2.12.1.103 of App Volumes with Office 2016.  Where do you find the list of known issues?

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techguy129
Expert
Expert

Known issues are listed in the release notes. For this particular issue there is a community thread about it. You can try the workaround in the thread and see if that applies to your situation.

Release Notes: VMware App Volumes 2.12.1 Release Notes | 11 APR 2017

Thread about issue:Office 365 - Default Analysis ToolPak- VBA