Has anyone else dealt with this issue in Outlook? It's independent of the actual Windows Search Service.
When I log in as a user without a writable volume, it is able to display the list of Unread Emails properly.
As soon as I log in with a writable, I get this error. Driving me crazy.
Please forgive me for asking so many questions. Is the Outlook from an MSI version of Office, or Office 365? If MSI, is it Office 2010, 2013 or 2016? If Office 365, is it Office 2013 or 2016? Is Outlook installed on the system volume or on an AppStack? Is the writable volume UIA-only or UIA+Profile? Which version of App Volumes are you using? Which version of Windows? Is it a 32-bit or 64-bit OS? If a 64-bit OS, are you using a 32-bit version of Office or a 64-bit version?
No need to apologize. Questions are great.
It's 365 2016 (x64) installed directly onto the gold image. I tested this by creating a second pool using appstacks and it didn't seem to make a difference. Same issue.
I'm running this on AppVol 2.12.
The user's writeable volume is UIA+PROFILE.
As a test, I just deleted the user's writeable and have logged in WITHOUT any writable and the problem isn't there. UNREAD works properly.
Of course, once I logout/login I'll lose settings, etc.
Hope this will help.
Much appreicated.
And one additional issue I've just noticed.
With the previous config, Skype for Business (Lync) would CONSTANTLY popup every few minutes. Not when a message would be received, mind you, just any time any Office program would be be run, Outlook, Excel, etc, Skype would pop up along side it and would pop up again every few minutes. When I remove the user's writeable, it behaves itself...
No reproduction here. I tried Office 365-2016-64 installed natively on Win10-64 (release 1607), with a UIA+Profile writable. My App Volumes version is 2.12.1. I could try Win7-64 instead, but I suspect that won't change things. Clicking on Unread shows the unread messages, not the nasty error you're seeing.
I also launched Skype for Business 2016, without signing in, then closed its window. The process stays running with an icon in the tray. The Skype window never appears spontaneously.
Thanks for your assistance. I opened a ticket with VMWare support. He added an exclusion to the writable and updated to 12.1 and we're good.
Thanks again!
The fix resolved the spontaneous Skype popups too? What was the writable exclusion?
Here's a breakdown:
* Found you were using app volume 2.12.0 template.
* Uploaded new template.
* Added new template disk to a test VM as independent persistent disk. Mounted with a drive letter.
* Opened snapvol.cfg file and added below entry,
################################################################
# Office 365 Virtual Registry exclusions
################################################################
exclude_path=\Program Files (x86)\Microsoft Office\PackageManifests
exclude_path=\Program Files (x86)\Microsoft Office\root
exclude_path=\Program Files (x86)\Microsoft Office\AppXManifest.xml
exclude_path=\Program Files (x86)\Microsoft Office\Updates
exclude_path=\Program Files\Common Files\Microsoft Shared\ClickToRun
exclude_registry=\REGISTRY\MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\REGISTRY
* Powered off the VM.
* Removed the template disk.
