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iamhmongry
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Installed a new application but it does not appear in App Volumes

Recently, I installed an application from Pearson that is required to administer exams called Compass. 

 

Basically what the application does is open up a locked down browser that take you to Pearson's Certiport site to have a proctor log in and administer exams.


When I created the package in App Volumes, I installed the test application properly, made sure it was installed in the C drive and wasn't specific to any user, files were created in C drive, and the new application desktop icon appeared in Public Desktop. 

 

When I went to complete the installation and return to the App Volumes client, my package displayed no new applications added and appeared with a 'CANCELLED' status.



I'm not sure if I'm doing something wrong or if it's because there's some sort of property with this application install that purposely isn't appearing or is incompatible with App Volumes.




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iamhmongry
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So I figured out what the problem was.

Prior to this, I had updated App Volumes from 2103 to 2111.

When I did that, I forgot to run the 2111 setup on my 2103 provision machine and update my snapshot.

After that, I updated my template as well and retried the installation.

Installation worked fine and I was able to successfully add the application to my App Volumes.


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Micheal_A
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You did not login after the reboot of the packaging VM to complete the AVM provisioning.

Read the AVM prompts closely, it is easy to miss. 😁

 

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iamhmongry
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That's what I was afraid of too, but when I hit the OK button to restart and logged back into my provisioning VM, my App Volume package appeared as 'Cancelled'. 


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iamhmongry
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So I figured out what the problem was.

Prior to this, I had updated App Volumes from 2103 to 2111.

When I did that, I forgot to run the 2111 setup on my 2103 provision machine and update my snapshot.

After that, I updated my template as well and retried the installation.

Installation worked fine and I was able to successfully add the application to my App Volumes.