VMware Horizon Community
JohnLord
Contributor
Contributor
‎01-30-2023 11:38 AM

Blank Icons for attached apps

has anyone found a solution for the blank icon issue of programs in application stacks. I have office 365 in a application and randomly they show up as blank icons in the start menu. Support is completely worthless. They just want to do trial and error over and over and have no idea how to fix it

Horizon 2212

App Vol 2212 Just for Applications ,no writables

DEM 2212 Just for user and computer admx settings

Fslogix 2210 for profile and office containers

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JohnLord
Contributor
Contributor
‎02-10-2023 05:43 AM

so support gave this as a work around. I works if i manually run it but it always seems to run to early no matter how i have it run using DEM. 

 

taskkill /im StartMenuExperienceHost.exe /f

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kmgp
VMware Employee
VMware Employee
‎03-07-2023 10:43 PM

Hi,

Considering the same products and versions, I could not reproduce the issue.

However, a couple of questions.

  1. Do you see this issue for all users?
    • I have seen this when for some reason the profile is corrupted.
  2. What is the Windows version?
    • Very older editions like Windows 10 1709 we had seen this issue.
  3. Considering the route where you were trying to run a script to fix the issue for icons, were you trying to run it with a triggered task where the trigger is "App Volumes logon time apps delivered"

GURU

Views expressed in here are my own.
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JohnLord
Contributor
Contributor
‎03-08-2023 10:57 AM

yes all users have the issue. I can remove their profile container and it comes right back, so it doesn't seem like a corruption issue.

windows 10 22h2

nothing seems to be 100% fix. This is clearly some app volumes/fslogix issue as far as I can tell.

At this point we have given up on App Volumes and just putting everything possible in the gold image.

Support is completely worthless for this product for anything past the basics

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