MG1971
Contributor
Contributor

AppVolumes 4.2 (2009) can´t delete unassigned package

Hello everybody,

I have an issue to delete a Package in AppVolume 4.2. The delete button is gray.

delete_package.png

 

 

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7 Replies
Ray_handels
Virtuoso
Virtuoso

Yep, your answer is in the screenshot 🙂 :).

Look at attachments, it says 1. No idea where it is attached to but you cannot remove a package if it is still attached to a machine.

make sure to unattach it (if you assigned it, make sure the user that had the attachments logs out) and then you will see that you can remove it.

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bw-man
Contributor
Contributor

and what is if this attachment is not visible in attachments ?

You can not unattach what you can not see.

And then ?

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Ray_handels
Virtuoso
Virtuoso

If it still sees it as attached it could be that the database is not yet cleaned and thus still thinks it is attached. 

What happens if you go to the attachment tab? Or could it be that it is still attached to a package machine maybe?

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MG1971
Contributor
Contributor

It´s not attached to any machine. The packaging machines are offline.

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pieterheijms
Enthusiast
Enthusiast

How did you solve this problem?

We have the same issue.

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Markus_Gundelac
Contributor
Contributor

Is not resolved until now

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pieterheijms
Enthusiast
Enthusiast

Thanks

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