topic Re: Skyline server cert error in Skyline Community Discussions

Skyline server cert error

wilgee — Tue, 15 Aug 2023 18:49:18 GMT

My skyline collector was working fine until a couple weeks ago. When i go to log in I get a server certificate thumbprint doesnt match error. I have rebooted machine and still doesnt work. i am attaching a screenshot.

Thanks

Re: Skyline server cert error

Shen88 — Thu, 17 Aug 2023 16:17:55 GMT

@wilgee,

This old post might help, please check.

https://communities.vmware.com/t5/Skyline-Community-Discussions/Deregister-Skyline-Collector/td-p/2298482

Re: Skyline server cert error

wilgee — Wed, 23 Aug 2023 17:07:40 GMT

I checked that but i cant even get to that as the page doesnt even open.

Re: Skyline server cert error

Steevooo — Thu, 19 Oct 2023 13:50:48 GMT

That looks like an ldaps cert change on whatever DC is handling the login for your scrubbed out AD user.

Skyline is a bit basic in that never expects the cert it recorded when you installed AD auth to change, and spits out this error when it does. Going in as the local admin user and updating the AD config should fix it until it breaks again.

Tough if you're using LE based certs that update regularly. It's a shame this problem has never been seen before /s