topic Re: ProLiant DL380 Gen10 / Product ID / Q8D81A - Server reboot Vcenter then services not start up in AppDefense Discussions

ProLiant DL380 Gen10 / Product ID / Q8D81A - Server reboot Vcenter then services not start up

christian25 — Fri, 25 Aug 2023 07:00:05 GMT

Need assistance issue cannot login to Vcenter & even SSH in Vcenter server. Needed to access the vsphere to maintain the vm. Please give us a process or instruction on to restore.

Re: ProLiant DL380 Gen10 / Product ID / Q8D81A - Server reboot Vcenter then services not start up

georgiesd3 — Mon, 28 Aug 2023 10:40:17 GMT

Could you attach the voot log of vCenter VM?

Re: ProLiant DL380 Gen10 / Product ID / Q8D81A - Server reboot Vcenter then services not start up

williambishop — Mon, 28 Aug 2023 12:54:27 GMT

The log would be best, but meanwhile, vpxd service fails to start (83113) (vmware.com) The VMware VirtualCenter Server service fails to start on the VMware vCenter Server Appliance 6.0 and reports the error: Failed to discover license service endpoint (2125738)

Re: ProLiant DL380 Gen10 / Product ID / Q8D81A - Server reboot Vcenter then services not start up

christian25 — Tue, 29 Aug 2023 01:21:40 GMT

Hi can we request a procedure on how to archived logs or sosreport on the server. So we requesting it on the customer user end

Re: ProLiant DL380 Gen10 / Product ID / Q8D81A - Server reboot Vcenter then services not start up

christian25 — Tue, 29 Aug 2023 01:27:27 GMT

will requesting it to the end user and send it here for your review.

Re: ProLiant DL380 Gen10 / Product ID / Q8D81A - Server reboot Vcenter then services not start up

christian25 — Tue, 29 Aug 2023 01:30:06 GMT

Will provide this to our technical to check on this will update you once applying this resolution

Re: ProLiant DL380 Gen10 / Product ID / Q8D81A - Server reboot Vcenter then services not start up

christian25 — Tue, 29 Aug 2023 02:09:17 GMT

Hi please see exported logs for your kind review

Re: ProLiant DL380 Gen10 / Product ID / Q8D81A - Server reboot Vcenter then services not start up

christian25 — Tue, 29 Aug 2023 02:20:11 GMT

Hi william,

Uploaded the logs files. For your kind review

Thank you

Re: ProLiant DL380 Gen10 / Product ID / Q8D81A - Server reboot Vcenter then services not start up

a_p_ — Tue, 29 Aug 2023 09:16:35 GMT

Please verify that the DNS resolution works (forward and reverse) by running:

nslookup <vcenter-ip-address>

This command should return the vCenter Server's FQDN.

If that's the case, verify that none of the certificates have expired. See https://kb.vmware.com/s/article/82332

André