topic vCD 10.4.2.2 solution add on in Discussion - Sovereign Cloud Bring Your Own Encryption Tech Preview Community Site

vCD 10.4.2.2 solution add on

tandoiluca — Mon, 30 Oct 2023 17:03:32 GMT

Hi all, we are working with a Cloud Region having a fresh upgrade to vCD 10.4.2.2 and we aren't able to display the solution add on menù.

We have tried:

/opt/vmware/vcloud-director/bin/cell-management-tool manage-config --name vmware.solutions.add.on.bootstrap.completed --value no

As per description on the Landing Zone documentation and we have tried to restart the vCD Cells but without result (no menù Solution Add On appears).

Please, could anyone suggests another option to obtain the result?

Thanks

Re: vCD 10.4.2.2 solution add on

tsimchev — Tue, 31 Oct 2023 14:35:54 GMT

Hi @tandoiluca ,

The behavior you're experiencing is usually the result of a misconfiguration in Cloud Director's UI/Administration/Public Address settings, where either the load balancer endpoint or certificate is incorrect. You can verify this by running the following command in each cell and observing the specific error.

grep ExecutionFuture /opt/vmware/vcloud-director/logs/vcloud-container-debug.log*

If this is the case, after correcting the public address, you can trigger the reinstallation of the Solution Add-On Management by executing the following two commands from any of the cells.

cell-management-tool manage-config -n "vmware.solutions.add.on.bootstrap.completed" -v "no"
cell-management-tool manage-config -n "vmware.solutions.add.on.initialize.generation" -v "0"

If not, please share the error reported by the ExecutionFuture above.

Best Regards,
Teodor Simchev

Re: vCD 10.4.2.2 solution add on

tandoiluca — Tue, 31 Oct 2023 17:05:37 GMT

Hi all, thanks againg, we now have the Solution Add On menù but we need to delete the failed instance.

We will do it togheter as soon as we can arrange a time slot...