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    <title>topic Re: UEM Printer issue in Dynamic Environment Manager</title>
    <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/UEM-Printer-issue/m-p/1421634#M2999</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Here was the response for others that are using VDI and PrinterLogic&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P style="font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"&gt;&lt;SPAN style="font-size: 12pt; font-family: 'Franklin Gothic Book', sans-serif; color: #757477;"&gt;This override will allow TCP/IP printers that were installed via the Portal to be stored in users' UEM profiles.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P style="font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"&gt;On the GM&lt;/P&gt;&lt;OL start="1" style="color: #000000; font-family: -webkit-standard; list-style-type: decimal;"&gt;&lt;LI&gt;&lt;SPAN style="font-family: Arial, sans-serif;"&gt;Browse to HKEY_LOCAL_MACHINE\SOFTWARE\PrinterLogic\PrinterInstaller\Overrides.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-family: Arial, sans-serif;"&gt;Create a new string value named &lt;STRONG&gt;RESTORE_USERINSTALLED_PRINTERS&lt;/STRONG&gt;.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-family: Arial, sans-serif;"&gt;Set the value to &lt;STRONG&gt;1&lt;/STRONG&gt; to force ON the behavior of TS mode that remembers printers from previous sessions and restores them.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="font-family: Arial, sans-serif;"&gt;I then saw UEM pull the value&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #757477; font-size: 16px; font-family: 'Franklin Gothic Book', sans-serif;"&gt;HKCU\Printers\Settings\TS&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #757477; font-size: 16px; font-family: 'Franklin Gothic Book', sans-serif;"&gt;Upon logoff and re logon the printers are now there.&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Mon, 18 Sep 2017 16:10:49 GMT</pubDate>
    <dc:creator>QCBenPetersen</dc:creator>
    <dc:date>2017-09-18T16:10:49Z</dc:date>
    <item>
      <title>UEM Printer issue</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/UEM-Printer-issue/m-p/1421632#M2997</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Details&lt;/P&gt;&lt;P&gt;Windows 10 1703&lt;/P&gt;&lt;P&gt;UEM 9.2&lt;/P&gt;&lt;P&gt;Horizon 7.2&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Now I know that 1703 is not supported.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;We use Printer logic to install the printers onto the VDI(installs to direct IP).&amp;nbsp; Drivers are all installed on the GM.&amp;nbsp; When we install the printer it works just fine.&amp;nbsp; Upon logout the registry entries export just fine.&amp;nbsp; Upon relogin the registry entries get put back, but the printers are not available.&amp;nbsp; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;However if i install a printer from a Microsoft Print Server that Printer will come back with no problems.&amp;nbsp; So might just be something with it doing direct IP mapping.&amp;nbsp; Here are the settings that are being pulled in.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I dont really see what is off here any help would be appreciated.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;# This Flex config file references the built-in "Printers" Windows Common Setting.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;# Only network printers will be captured, including the default printer setting.&lt;/P&gt;&lt;P&gt;# Both printer mappings made by UEM and users will be captured.&lt;/P&gt;&lt;P&gt;# Enable this config file if you allow users to manage their own printer mappings.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;# Network Printers will be imported at logon and exported at logoff.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;#&lt;/P&gt;&lt;P&gt;# Expanded settings for Windows Common Setting 'Printers':&lt;/P&gt;&lt;P&gt;#&lt;/P&gt;&lt;P&gt;[IncludeRegistryTrees]&lt;/P&gt;&lt;P&gt;HKCU\Printers&lt;/P&gt;&lt;P&gt;HKCU\Software\Microsoft\Windows NT\CurrentVersion\Devices&lt;/P&gt;&lt;P&gt;HKCU\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[IncludeIndividualRegistryValues]&lt;/P&gt;&lt;P&gt;HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\Device&lt;/P&gt;&lt;P&gt;HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\UserSelectedDefault&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[Immidio Flex]&lt;/P&gt;&lt;P&gt;This file was created using VMware UEM Management Console version 9.2.0.701.&lt;/P&gt;&lt;P&gt;Use only with VMware UEM.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;--------------&lt;/P&gt;&lt;P&gt;Here is a export of the test users export.&lt;/P&gt;&lt;P&gt;Windows Registry Editor Version 5.00&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Software\Immidio\Flex Profiles\ImportMarkers]&lt;/P&gt;&lt;P&gt;"Pre"=dword:99421cda&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Printers]&lt;/P&gt;&lt;P&gt;"DevModeClean"=""&lt;/P&gt;&lt;P&gt;"DeviceCheck"="20170916013727"&lt;/P&gt;&lt;P&gt;"DeviceOld"="PHXE-Unload,winspool,Ne03:"&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Printers\Connections]&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Printers\Connections\,,io-prt01,PHXE-Conference Room]&lt;/P&gt;&lt;P&gt;"GuidPrinter"="{5BFE3A48-34DD-4E0E-9ED2-9C8C4FE8B971}"&lt;/P&gt;&lt;P&gt;"Server"="\\\\io-prt01"&lt;/P&gt;&lt;P&gt;"Provider"="win32spl.dll"&lt;/P&gt;&lt;P&gt;"LocalConnection"=dword:00000001&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Printers\Defaults]&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Printers\Defaults\{07467CD9-2639-4E5F-9396-731525B631AB}]&lt;/P&gt;&lt;P&gt;@="Microsoft Print to PDF"&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Printers\DevModePerUser]&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Devices]&lt;/P&gt;&lt;P&gt;"Microsoft XPS Document Writer"="winspool,Ne00:"&lt;/P&gt;&lt;P&gt;"Microsoft Print to PDF"="winspool,Ne01:"&lt;/P&gt;&lt;P&gt;"Fax"="winspool,Ne02:"&lt;/P&gt;&lt;P&gt;"Send To OneNote 2016"="winspool,nul:"&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #e23d39;"&gt;"PHXE-Unload"="winspool,Ne03:" ---DOES NOT COME BACK&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #e23d39;"&gt;"PHXE-Unload-Z03"="winspool,Ne04:" ---DOES NOT COME BACK&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #e23d39;"&gt;"\\\\io-prt01\\PHXE-Conference Room"="winspool,Ne05:" ---COMES BACK&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts]&lt;/P&gt;&lt;P&gt;"Microsoft XPS Document Writer"="winspool,Ne00:,15,45"&lt;/P&gt;&lt;P&gt;"Microsoft Print to PDF"="winspool,Ne01:,15,45"&lt;/P&gt;&lt;P&gt;"Fax"="winspool,Ne02:,15,45"&lt;/P&gt;&lt;P&gt;"Send To OneNote 2016"="winspool,nul:,15,45"&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #e23d39;"&gt;"PHXE-Unload"="winspool,Ne03:,15,45"&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #e23d39;"&gt;"PHXE-Unload-Z03"="winspool,Ne04:,15,45"&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #e23d39;"&gt;"\\\\io-prt01\\PHXE-Conference Room"="winspool,Ne05:,15,45"&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]&lt;/P&gt;&lt;P&gt;"Device"="\\\\io-prt01\\PHXE-Conference Room,winspool,Ne05:"&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\Software\Immidio\Flex Profiles\ImportMarkers]&lt;/P&gt;&lt;P&gt;"Post"=dword:599cc777&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thank you in advance.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 15 Sep 2017 19:22:28 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/UEM-Printer-issue/m-p/1421632#M2997</guid>
      <dc:creator>QCBenPetersen</dc:creator>
      <dc:date>2017-09-15T19:22:28Z</dc:date>
    </item>
    <item>
      <title>Re: UEM Printer issue</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/UEM-Printer-issue/m-p/1421633#M2998</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi &lt;B&gt;QCBenPetersen&lt;/B&gt;,&lt;/P&gt;&lt;P style="margin: 2px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;&lt;/P&gt;&lt;P style="margin: 2px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;A couple of months ago there was a support case regarding PrinterLogic, which was resolved without requiring any changes on our side. I'll ping &lt;B&gt;Raymond_W&lt;/B&gt; to see if he can share any details.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 15 Sep 2017 21:45:53 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/UEM-Printer-issue/m-p/1421633#M2998</guid>
      <dc:creator>DEMdev</dc:creator>
      <dc:date>2017-09-15T21:45:53Z</dc:date>
    </item>
    <item>
      <title>Re: UEM Printer issue</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/UEM-Printer-issue/m-p/1421634#M2999</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Here was the response for others that are using VDI and PrinterLogic&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P style="font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"&gt;&lt;SPAN style="font-size: 12pt; font-family: 'Franklin Gothic Book', sans-serif; color: #757477;"&gt;This override will allow TCP/IP printers that were installed via the Portal to be stored in users' UEM profiles.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P style="font-size: 11pt; font-family: Calibri, sans-serif; color: #000000;"&gt;On the GM&lt;/P&gt;&lt;OL start="1" style="color: #000000; font-family: -webkit-standard; list-style-type: decimal;"&gt;&lt;LI&gt;&lt;SPAN style="font-family: Arial, sans-serif;"&gt;Browse to HKEY_LOCAL_MACHINE\SOFTWARE\PrinterLogic\PrinterInstaller\Overrides.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-family: Arial, sans-serif;"&gt;Create a new string value named &lt;STRONG&gt;RESTORE_USERINSTALLED_PRINTERS&lt;/STRONG&gt;.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN style="font-family: Arial, sans-serif;"&gt;Set the value to &lt;STRONG&gt;1&lt;/STRONG&gt; to force ON the behavior of TS mode that remembers printers from previous sessions and restores them.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="font-family: Arial, sans-serif;"&gt;I then saw UEM pull the value&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #757477; font-size: 16px; font-family: 'Franklin Gothic Book', sans-serif;"&gt;HKCU\Printers\Settings\TS&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #757477; font-size: 16px; font-family: 'Franklin Gothic Book', sans-serif;"&gt;Upon logoff and re logon the printers are now there.&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 18 Sep 2017 16:10:49 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/UEM-Printer-issue/m-p/1421634#M2999</guid>
      <dc:creator>QCBenPetersen</dc:creator>
      <dc:date>2017-09-18T16:10:49Z</dc:date>
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