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    <title>topic Re: Printers connected through UEM randomly fail in Dynamic Environment Manager</title>
    <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505253#M1019</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P style="margin: 2px; font-size: 14px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;Hi,&lt;/P&gt;&lt;P style="margin: 2px; font-size: 14px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 2px; font-size: 14px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"&gt;How can I avoid using default UEM application templates for capturing my won steps using application profiler for &lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: inherit !important; font-family: inherit; color: #000080;"&gt;example &lt;/SPAN&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: inherit !important; font-family: inherit; color: #000080;"&gt;I nee&lt;/SPAN&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: inherit !important; font-family: inherit; color: #000080;"&gt;d to capture step&lt;/SPAN&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: inherit !important; font-family: inherit; color: #000080;"&gt;&lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;s in app profiler for "WinZip"&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 2px; font-size: 14px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;&lt;/P&gt;&lt;P style="margin: 2px; font-size: 14px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;Thanks in Advance!!!&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Thu, 02 Feb 2017 03:56:54 GMT</pubDate>
    <dc:creator>Sravan_k</dc:creator>
    <dc:date>2017-02-02T03:56:54Z</dc:date>
    <item>
      <title>Printers connected through UEM randomly fail</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505249#M1015</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi all,&lt;/P&gt;&lt;P&gt;At a customer site I have created several printers policies in UEM to connect printers based on subnet location.&lt;/P&gt;&lt;P&gt;Randomly, printers are not created.&lt;/P&gt;&lt;P&gt;The Customer has Horizon 7.0.2 and UEM 9.1.0.&lt;/P&gt;&lt;P&gt;Do you know if there are known issues with UEM and printers mapping?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;We have tried to disable printers deletion at logoff but printers are not visible either.&lt;/P&gt;&lt;P&gt;Same issue with default printer chosen by end users, they are not retained between sessions.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 27 Jan 2017 10:05:25 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505249#M1015</guid>
      <dc:creator>Arno_apx</dc:creator>
      <dc:date>2017-01-27T10:05:25Z</dc:date>
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    <item>
      <title>Re: Printers connected through UEM randomly fail</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505250#M1016</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Probably ThinPrint interfering.&lt;/P&gt;&lt;P&gt;Have you seen this KB?&lt;/P&gt;&lt;TABLE border="0" cellpadding="0" cellspacing="0" width="552"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD class="xl65" height="20" width="552"&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A href="https://kb.vmware.com/kb/2145750"&gt;https://kb.vmware.com/kb/2145750&lt;/A&gt;&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 27 Jan 2017 11:44:39 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505250#M1016</guid>
      <dc:creator>Pim_van_de_Vis</dc:creator>
      <dc:date>2017-01-27T11:44:39Z</dc:date>
    </item>
    <item>
      <title>Re: Printers connected through UEM randomly fail</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505251#M1017</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;Yes I have disabled ThinPrint redirection and default printers are retained between sessions now.&lt;/P&gt;&lt;P&gt;But I have still an issue with printers connection at login which randomly fail to show in printers manager. In FlexEngine Async log I see informations saying that UEM took several times to map the printers, and waited 4500 ms for example.&lt;/P&gt;&lt;P&gt;A manual refresh of UEM environment in the session reconnects properly every printers. Is it possible to increase UEM timeout at logon?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 31 Jan 2017 10:19:22 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505251#M1017</guid>
      <dc:creator>ArnaudAxians</dc:creator>
      <dc:date>2017-01-31T10:19:22Z</dc:date>
    </item>
    <item>
      <title>Re: Printers connected through UEM randomly fail</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505252#M1018</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Maybe you can try this: &lt;A href="https://www.vmware.com/support/uem/doc/uem-860-release-notes.html" title="https://www.vmware.com/support/uem/doc/uem-860-release-notes.html"&gt;VMware User Environment Manager 8.6 Release Notes&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P style="font-size: 16px; font-family: proxima-nova, Arial, sans-serif; margin: 0 0 18px; color: #666666;"&gt;&lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;Workaround&lt;/STRONG&gt;: This workaround applies to Horizon View 5.x and 6.x. Set the printer mapping to occur later during the log in process. Complete the following steps.&lt;/P&gt;&lt;OL style="padding-left: 20px; color: #666666; font-family: proxima-nova, Arial, sans-serif; font-size: 16px;"&gt;&lt;LI&gt;Start the VMware User Environment Manager - Management Console and select the &lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;User Environment&lt;/STRONG&gt; tab.&lt;/LI&gt;&lt;LI&gt;Select &lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;Shortcuts&lt;/STRONG&gt; and click &lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;Create&lt;/STRONG&gt; to create a new shortcut.&lt;/LI&gt;Complete the following shortcut information.&lt;UL&gt;&lt;LI&gt;Name: &lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;User Environment Refresh at Startup&lt;/STRONG&gt;&lt;/LI&gt;&lt;LI&gt;Target: &lt;TT&gt;C:\Program Files\Immidio\Flex Profiles\FlexEngine.exe&lt;/TT&gt;&lt;/LI&gt;&lt;LI&gt;Arguments: &lt;TT&gt;-uemrefresh -uemrefreshwait&lt;/TT&gt;&lt;/LI&gt;&lt;LI&gt;Destination: select &lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;Programs folder&lt;/STRONG&gt; and enter &lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;Startup&lt;/STRONG&gt;&lt;/LI&gt;&lt;LI&gt;Do NOT select &lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;Run asynchronously&lt;/STRONG&gt;&lt;/LI&gt;&lt;LI&gt;Click &lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;Save&lt;/STRONG&gt; to create the shortcut.&lt;/LI&gt;&lt;/UL&gt;&lt;/OL&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 31 Jan 2017 12:44:51 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505252#M1018</guid>
      <dc:creator>ArnoM</dc:creator>
      <dc:date>2017-01-31T12:44:51Z</dc:date>
    </item>
    <item>
      <title>Re: Printers connected through UEM randomly fail</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505253#M1019</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P style="margin: 2px; font-size: 14px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;Hi,&lt;/P&gt;&lt;P style="margin: 2px; font-size: 14px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 2px; font-size: 14px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: 10pt; font-family: inherit;"&gt;How can I avoid using default UEM application templates for capturing my won steps using application profiler for &lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: inherit !important; font-family: inherit; color: #000080;"&gt;example &lt;/SPAN&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: inherit !important; font-family: inherit; color: #000080;"&gt;I nee&lt;/SPAN&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: inherit !important; font-family: inherit; color: #000080;"&gt;d to capture step&lt;/SPAN&gt;&lt;SPAN style="font-weight: inherit; font-style: inherit; font-size: inherit !important; font-family: inherit; color: #000080;"&gt;&lt;STRONG style="font-style: inherit; font-size: inherit; font-family: inherit;"&gt;s in app profiler for "WinZip"&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 2px; font-size: 14px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;&lt;/P&gt;&lt;P style="margin: 2px; font-size: 14px; font-family: proxima-nova, Arial, sans-serif; color: #666666;"&gt;Thanks in Advance!!!&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 02 Feb 2017 03:56:54 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505253#M1019</guid>
      <dc:creator>Sravan_k</dc:creator>
      <dc:date>2017-02-02T03:56:54Z</dc:date>
    </item>
    <item>
      <title>Re: Printers connected through UEM randomly fail</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505254#M1020</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Are you also using App Volumes 2.12?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 02 Feb 2017 14:18:11 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505254#M1020</guid>
      <dc:creator>Pim_van_de_Vis</dc:creator>
      <dc:date>2017-02-02T14:18:11Z</dc:date>
    </item>
    <item>
      <title>Re: Printers connected through UEM randomly fail</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505255#M1021</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;@Sravan_k please create a new topic for this question.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 02 Feb 2017 14:19:24 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505255#M1021</guid>
      <dc:creator>Pim_van_de_Vis</dc:creator>
      <dc:date>2017-02-02T14:19:24Z</dc:date>
    </item>
    <item>
      <title>Re: Printers connected through UEM randomly fail</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505256#M1022</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;We are using App Volumes 2.11.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 02 Feb 2017 14:32:10 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505256#M1022</guid>
      <dc:creator>Arno_apx</dc:creator>
      <dc:date>2017-02-02T14:32:10Z</dc:date>
    </item>
    <item>
      <title>Re: Printers connected through UEM randomly fail</title>
      <link>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505257#M1023</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi Arno_apx&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;We have encountered the same problem. Our workaround is simple. We have created a run key like this:&lt;/P&gt;&lt;PRE __default_attr="xml" __jive_macro_name="code" class="jive_macro_code jive_text_macro _jivemacro_uid_14895846519126073" data-renderedposition="71_8_1232_80" jivemacro_uid="_14895846519126073"&gt;&lt;P&gt;Windows Registry Editor Version 5.00&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]&lt;/P&gt;&lt;P&gt;"UEMRefresh"="\"C:\\Program Files\\Immidio\\Flex Profiles\\FlexEngine.exe\" -UemRefresh"&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/PRE&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;After the additional refresh of UEM when the desktop is loaded, the printers are nearly 100% mapped and the default printer is set correctly.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Regards,&lt;/P&gt;&lt;P&gt;Tschuegy&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 15 Mar 2017 13:32:47 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Dynamic-Environment-Manager/Printers-connected-through-UEM-randomly-fail/m-p/505257#M1023</guid>
      <dc:creator>tschuegy</dc:creator>
      <dc:date>2017-03-15T13:32:47Z</dc:date>
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