topic Re: USB device not showing up under removable devices in VMware Workstation Pro Discussions

USB device not showing up under removable devices

bakerjw1 — Mon, 29 Mar 2021 11:27:15 GMT

I have 2 HP Z620 workstations running VMware® Workstation 12 Pro - 12.5.9 build-7535481

Workstation 1 is running Windows 10 2019 LTSC
Workstation 2 is running Windows 10 1607. Yes it is an older version.

Both workstations have the same group policies applied to them.
Both workstations also have the following services running.

VMware Authorization Service
VMware USB Arbitration Service
VMWare workstation Service

I am using a USB to Profibus interface device. When I plug it in to either workstation 1 or 2, the device shows up under hardware configuration and the hardware information shows the same driver version.

When I plug the device into Workstation 2, it shows up under removable devices menu option.

When I plug the device into Workstation 1 it does not show up under removable devices menu option. <- Edited

The only difference that I am able to determine is the version of Windows. the guest VMs on each workstation are configured identically.

Not sure what is missing.

Re: USB device not showing up under removable devices

wila — Sat, 27 Mar 2021 00:06:47 GMT

Hi,

@bakerjw1 wrote:

I have 2 HP Z620 workstations running VMware® Workstation 12 Pro - 12.5.9 build-7535481

Workstation 1 is running Windows 10 2019 LTSC
Workstation 2 is running Windows 10 1607. Yes it is an older version.

....

When I plug the device into Workstation 2, it shows up under removable devices menu option.

When I plug the device into Workstation 2 it does not show up under removable devices menu option.

Call me confused...

--
Wil

Re: USB device not showing up under removable devices

bakerjw1 — Mon, 29 Mar 2021 11:29:04 GMT

Ooops. I was typing impaired. I edited the correct number of the workstation.

Windows 10 2019 LTSC does not show the device in the removable devices menu.

Re: USB device not showing up under removable devices

pepeshki — Tue, 30 Mar 2021 07:27:31 GMT

I will try running VMware as Admin

Re: USB device not showing up under removable devices

dykeag — Tue, 07 Nov 2023 17:32:44 GMT

Did you get a resolution to this issue? I am having a very similar problem